Communicated with Stock Control Manager and seniors; managed stock and created daily logs reported to the manager. Used JDA WMS for stock management including locating lost stock, adding new stock, updating system statistics, and maintaining data integrity. Assisted pickers/packers during busy periods like Summer Sale and Black Friday to ensure workflow continuity and achieve targets. As a Super-User with admin role, ensured seamless pick flow by sorting orders by priority, operated MS Excel for report writing and data visualization, handled direct B2B customer contact via email to prioritize orders and resolve delivery issues, and wrote weekly progress reports for management.

Assistant Receptionist, Educational Placement at Santander Bank

March 31, 2020 - August 3, 2025

Formally welcomed customers, redirected inquiries to relevant employees, gained basic understanding of banking rules, and managed incoming calls, forwarding them as necessary.

Stock Control & Super-User at Bleckmann

November 1, 2021 - Present

System Administration using JD A WMS, resolving complex stock discrepancies and ensuring 100% data integrity. Operational leadership: overseeing order prioritization and pick-flow logistics to meet rigorous output targets during high-volume periods. Data Visualization & Reporting: creating SOD/EOD reports and flow charts using MS Excel, transforming raw logistics data into actionable insights for senior management. B2B communications: coordinating order priorities and resolving delivery issues to maintain high service standards.

Education

BSc (Hons) Computer Science at De Montfort University Leicester, UK

September 1, 2022 - July 31, 2025

OCR Level 3 Cambridge Technical Extended Diploma IT at The Gateway College Leicester, UK

January 1, 2021 - July 31, 2021

OCR Level 3 Cambridge Technical Foundation Diploma IT at The Gateway College Leicester, UK

January 1, 2020 - July 31, 2020

OCR Level 2 Cambridge Technical Diploma Science at The Gateway College Leicester, UK

January 1, 2019 - July 31, 2019

GCSEs Mathematics and English at The Gateway College Leicester, UK

January 1, 2019 - July 31, 2019

BSc (Hons) in Computer Science at De Montfort University

January 11, 2030 - September 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Transportation & Logistics, Retail, Education, Computers & Electronics, Professional Services, Media & Entertainment, Manufacturing