Emily K. Thomas

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Special Projects at Wild and Wonder Films
June 1, 2019 - Present
Responsible for video production, storybranding, video editing, photography, social media coordination, YouTube uploading, and writing copy for various clients including Keystone International, Emma’s Coffee House, Huron Realty, Joy Church International, Active Physical Therapy, Bad Axe Party Store, and Bee Good Company.
Sales Development Representative at Wonolo
November 30, 2022 - August 3, 2025
Performed research, called prospects, listened empathetically, qualified leads, and set appointments for further engagement with Area Executives. Collaborated with peers to overcome objections using trending industry terminology and consistently exceeded sales quotas.
Business Development Representative, Digital Marketing at Ramsey Solutions- SmartDollar
November 30, 2020 - August 3, 2025
Pioneered outbound lead generation and monthly recurring revenue roles through phone, email, and Salesforce documentation. Supported marketing response teams via chatbot, website inquiries, email, ad campaigns, event lists, and social media. Communicated pipeline status to leadership and contributed to the case for investing in emerging technology by demonstrating it live to senior partners. Collaborated with marketing to help tailor client persona-specific copywriting.
Company Liaison, Digital Marketing at Nutraceutical Research Innovations LLC
May 31, 2019 - August 3, 2025
Implemented a follow-up schedule to create testimonial content for social proof and coordinated cross-channel media content.
Shift Lead at Drybar
March 1, 2025 - Present
Fostering relationships with staff and clients, adhering to procedures and time goals, while managing the front desk and taking appointments, ensuring a smooth customer experience and efficient daily operations.
Video Producer / Editor at Wild and Wonder Films
June 1, 2019 - Present
Video production, storytelling, video editing, photography, social media coordination, YouTube uploads, and copywriting for clients including Key Stone International, Emma’s Coffee House, Huron Reality, Bee Good Company, Joy Church International, Active Physical Therapy, and Bad Axe Party Store. Fully remote, collaborating with cross-functional teams to deliver engaging multimedia content.
Business Development Representative, Digital Marketing at Ramsey Solutions - SmartDollar
November 1, 2020 - September 15, 2025
Pioneered SmartDollar’s BDR and MRR roles with traction for all outbound lead generation and connections through chatbot, phoning, emailing and a documented journey in Salesforce. Supported the Marketing Response Team through chatbot, website inquiries, email campaigns, event lists and social media channels. Consistently communicated activity status of the outbound pipeline with leadership. Sorted all relationships into follow-up campaigns. Helped make the case for investment in an emerging technology through the wins of a live demonstration in front of senior partners.
Company Liaison, Digital Marketing at Nutraceutical Research Innovations LLC
May 1, 2019 - September 15, 2025
Implemented follow-up schedule to capture UGC for Social Proof and Cross Channel Media Content via phoning, chatbot and email.
Shift Lead at Drybar
March 1, 2025 - Present
Fostered relationships with staff and clients, adhered to procedures and time goals, and managed the front desk and appointment scheduling.
Special Projects at Wild and Wonder Films
June 1, 2019 - Present
Video production, story branding, video editing, photography, social media coordination, and YouTube upload/copy for clients including Key Stone International, Emma's Coffee House, Huron Realty, Bee Good Company, Joy Church International, Active Physical Therapy, and Bad Axe Party Store. Fully remote role coordinating across teams.
Sales Development Representative at Wonolo
November 1, 2022 - September 15, 2025
Researching, calling, empathetic listening, and using chatbot to qualify and set appointments for future deep-dive opportunities with area executives. Consistently raised conversations, collaborated on overcoming objections of trending words/phrases across industries, and consistently exceeded quotas.
Business Development Representative, Digital Marketing at Ramsey Solutions - SmartDollar
November 1, 2020 - September 15, 2025
Pioneered SmartDollar’s BDR and MRR roles with outbound lead generation via chatbot, dialing, emailing, and documenting journeys in the CRM. Supported Marketing Response Team via inquiries, website inquiries, ad campaigns, event lists, and social channels. Maintained outbound pipeline visibility with leadership and organized relationships into follow-up campaigns. Contributed to a live demonstration to senior partners to illustrate emerging technologies and wrote copy tailored to client personas with marketing and sales teams.
Company Liaison, Digital Marketing at Nutraceutical Research Innovations LLC
May 1, 2019 - September 15, 2025
Implemented follow-up schedules to capture UGC for social proof and cross-channel media content via phone, chatbot, and email.
Shift Lead at Drybar
March 1, 2025 - Present
Fostering relationships of staff and clients adhering to our procedures and time goals while managing our front desk and taking appointments.
Special Projects at Wild and Wonder Films
June 1, 2019 - Present
Video production, storytelling, video editing, photography, social media coordination, YouTube uploading and writing copy for: Keystone International, Emma’s Coffee House, Huron Reality, Bee Good Company, Joy Church International, Active Physical Therapy, and Bad Axe Party Store.
Sales Development Representative at Wonolo
November 1, 2022 - September 15, 2025
Researching, calling, listening empathetically, and using chatbot to qualify and set appointments for a future dive into opportunities with area executives. Consistently raised conversations and collaborated peer-to-peer on overcoming objections of trending words or phrases in specific industries. Consistently exceeded quota.
Business Development Representative, Digital Marketing at Ramsey Solutions - SmartDollar
November 1, 2020 - September 15, 2025
Pioneered SmartDollar's BD and MRR roles with traction for all outbound lead generation and connections through chatbot, phoning, emailing and a documented journey in Salesforce. Supported the Marketing Response Team through chatbot, website inquiries, email, ad campaigns, event lists and social media channels. Continuously communicated activity status of the outbound pipeline with leadership. Sorted all relationships into follow up campaigns. Helped make the case for investment in emerging technology via live demonstrations in front of senior partners. Collaborated with the Marketing team to provide copy examples tailored to client personas.
Company Liaison, Digital Marketing at Nutraceutical Research Innovations LLC
May 31, 2019 - September 15, 2025
Implemented follow up schedule to capture UGC for Social Proof and Cross Channel Media Content via phone, chatbot and email.

Education

School of Telecommunications at Eastern Michigan University
January 1, 2015 - December 31, 2019
Media Design at Specs Howard School of Media Design
January 1, 2013 - December 31, 2015
at School of Motion
January 11, 2030 - September 15, 2025
at Eastern Michigan University
January 11, 2030 - September 15, 2025
at Douglas J Aveda Institute
January 11, 2030 - September 15, 2025

Qualifications

StoryBrand
January 11, 2030 - August 3, 2025
SkillShare
January 11, 2030 - August 3, 2025
School Of Motion
January 11, 2030 - August 3, 2025
Domestika
January 11, 2030 - August 3, 2025
Douglas J Aveda
January 11, 2030 - August 3, 2025

Industry Experience

Media & Entertainment, Retail, Professional Services, Real Estate & Construction, Healthcare, Software & Internet