I am an active person who loves the travel and tourism industry. I have a natural desire to help people and I am consistently professional and friendly. I am adaptable and eager to learn more about the business side of tourism in order to support both my colleagues and clients effectively. I also have experience in social media content creation, including photo and video editing, as well as managing online content to improve presentation and engagement. I am fluent in English, Ukrainian and Russian.

Diana Yelchenko

I am an active person who loves the travel and tourism industry. I have a natural desire to help people and I am consistently professional and friendly. I am adaptable and eager to learn more about the business side of tourism in order to support both my colleagues and clients effectively. I also have experience in social media content creation, including photo and video editing, as well as managing online content to improve presentation and engagement. I am fluent in English, Ukrainian and Russian.

Available to hire

I am an active person who loves the travel and tourism industry. I have a natural desire to help people and I am consistently professional and friendly. I am adaptable and eager to learn more about the business side of tourism in order to support both my colleagues and clients effectively. I also have experience in social media content creation, including photo and video editing, as well as managing online content to improve presentation and engagement. I am fluent in English, Ukrainian and Russian.

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Language

English
Fluent
Ukrainian
Fluent
Russian
Fluent

Work Experience

Photo Editor & Office Manager at CS Moments Photography Ltd
September 1, 2023 - August 1, 2026
Edited and enhanced photos to meet client and brand standards. Managed daily operations and supported team coordination. Communicated with clients and handled orders professionally. Ensured high-quality customer service experience both online and in-store.
Guest Services / Event Support at Tully Glass Hotel
December 1, 2023 - Present
Delivered high-level customer service during events and functions. Worked in a fast-paced environment supporting large-scale events and guest services.
Airport Operations Support at Belfast City Airport
March 1, 2025 - Present
Supported airport operations in a fast-paced environment with a high level of responsibility.
Photo Editor & Manager at CS Moments Photography Ltd, UK
September 1, 2023 - August 1, 2023
Edited and enhanced photos to meet client and brand standards. Managed daily operations and coordinated with clients and handled orders professionally. Ensured high-quality customer service experiences both online and in-store.
Social Media Content Creator at Les Niçois Restaurant, Switzerland (Remote)
July 1, 2021 - March 1, 2023
Created and managed content for social media platforms. Edited videos to improve engagement and visual quality. Developed creative content ideas aligned with brand identity. Maintained consistent and professional online presence.
Customer Service Representatives at Tullyglass Hotel, Ballymena, UK
December 1, 2022 - June 1, 2023
Delivered high-level customer service during events and functions. Worked in a fast-paced environment supporting large-scale events.
Airport Operations Support at Belfast City Airport, Belfast, UK
March 1, 2023 - Present
Supported airport operations including check-in and passenger assistance. Worked in a fast-paced, high-pressured environment.

Education

Level 2 Diploma in Business Administration at Louis Grammar School
May 1, 2022 - June 1, 2023

Qualifications

Essential Skills Certificates in Application of Number, Literacy, ICT
May 1, 2022 - June 1, 2023
International GCSEs (equivalent)
January 11, 2030 - May 20, 2026
Level 2 Diploma in Business Administration
May 1, 2022 - June 1, 2023
Essential Skills Certificates: Application of Number, Literacy & ICT
May 1, 2022 - June 1, 2023

Industry Experience

Media & Entertainment, Travel & Hospitality, Professional Services