I'm an AI/ML engineer with 4+ years of experience in machine learning, deep learning, NLP, and data engineering. I design and deploy scalable AI solutions, build ETL pipelines, and implement MLOps workflows to optimize performance and compliance. I'm proficient in cloud platforms and big data technologies, model deployment, and delivering actionable insights across diverse domains. I thrive in cross-functional teams and enjoy turning complex data into practical business outcomes.

Venkata Krishna Pokala

I'm an AI/ML engineer with 4+ years of experience in machine learning, deep learning, NLP, and data engineering. I design and deploy scalable AI solutions, build ETL pipelines, and implement MLOps workflows to optimize performance and compliance. I'm proficient in cloud platforms and big data technologies, model deployment, and delivering actionable insights across diverse domains. I thrive in cross-functional teams and enjoy turning complex data into practical business outcomes.

Available to hire

I’m an AI/ML engineer with 4+ years of experience in machine learning, deep learning, NLP, and data engineering. I design and deploy scalable AI solutions, build ETL pipelines, and implement MLOps workflows to optimize performance and compliance.

I’m proficient in cloud platforms and big data technologies, model deployment, and delivering actionable insights across diverse domains. I thrive in cross-functional teams and enjoy turning complex data into practical business outcomes.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

AI/ML Engineer at Fidelity Investments
August 1, 2024 - Present
Developed an AI-driven portfolio intelligence assistant using FinBERT and DeBERTa, integrating retirement data, brokerage activity, and client interactions; improved advisor decision efficiency by 22% and early risk-flag prediction accuracy by 17%. Engineered scalable, privacy-preserving ETL pipelines using Airflow, Spark, AWS Glue, and Delta Lake to compute investor risk scores, trading-behavior metrics, and client embeddings, reducing data processing latency by 35% and improving compliance audit coverage by 20%. Built client-behavior embeddings by combining FinBERT outputs with graph-based relationship signals, finding latent investment patterns, reducing high-risk escalations by 25%, and increasing portfolio recommendation relevance by 18%, achieving F1 0.87, Recall 0.90, and AUC-ROC 0.92. Fine-tuned FinBERT and DeBERTa models with adapters and LoRA for anomaly and fraud detection in trading accounts, increasing early fraud detection rates by 28% and improving NDCG@10 from 0.62 to 0
AI/ML Engineer at The Cigna Group
June 1, 2020 - July 1, 2023
Engineered care-management analytics platform enabling automated member risk stratification, proactive care-gap alerts, and personalized wellness pathways, improving results and reducing high-risk escalations by 15%. Developed Azure Data Factory ETL pipelines to preprocess claims, pharmacy transactions, enrollment records, and provider notes, producing high-quality datasets that improved predictive modeling and insurance analytics accuracy by 18%. Built classification and anomaly-detection models using XGBoost, scikit-learn, and autoencoders, achieving 88% F1-score for risk categorization and 91% recall for early-intervention detection, reducing avoidable utilization and improving care-management efficiency by 20%. Optimized BERT and XGBoost models with hyperparameter tuning on Azure ML using Grid Search and SHAP explainability, increasing transparency and stakeholder trust by 32%. Extracted insights from unstructured provider documentation using BERT with logistic regression, improvin

Education

Master of Science in Computer Science at University of South Florida
August 1, 2023 - May 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Healthcare, Software & Internet, Professional Services, Media & Entertainment