👉 Project Title: Compliance Training for Hospitality Industry
🛠 Tools Used: Articulate Storyline, Synthesia, Murf AI, Genially
📌 Project Type: Scenario-based eLearning, Interactive Learning, Multimedia course
🏆 Award: Distinction from Digital Learning Institute
Challenge:
An organisation needed to keep its customers happier by training its staff to work quickly and efficiently, following the necessary procedures. Keeping the customers happy was especially challenging on particular days, for example, public holidays, as the number of customers varied significantly from day to day.
Solution:
I designed a branching scenario-based eLearning module using Articulate Storyline, incorporating interactive decision-making, realistic workplace scenarios, and engaging visuals. The module followed Mayer’s Multimedia Principles and included various types of assessments to enhance retention. There were also non-training solutions, but they are beyond the scope of this project.
Development Process:
✅ Conducted learner and business needs analysis
✅ Created storyboards, screen plans and wireframes
✅ Designed interactive decision-making scenarios
✅ Developed SCORM-compliant eLearning module in Articulate Storyline
✅ Used voiceover, animations, and interactive quizzes
Outcome:
🏆 Awarded Distinction by Digital Learning Institute
📈 Improved the employee performance
🎯 Designed using corporate ID best practices
📈 conducted a thorough analysis using LTEM
- Content Creator
- Content Designer
- Instructional Designer
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