I’m a marketing professional with over 10 years of experience leading digital growth and customer engagement strategies. My focus is CRM management and marketing automation to improve retention, nurture leads, and align marketing efforts with business goals. I enjoy collaborating with cross-functional teams to translate data into actionable campaigns that drive results. Based in Barcelona, I work with diverse industries to design CRM-driven strategies and measurable campaigns that maximize customer lifetime value and brand impact.

I’m a marketing professional with over 10 years of experience leading digital growth and customer engagement strategies. My focus is CRM management and marketing automation to improve retention, nurture leads, and align marketing efforts with business goals. I enjoy collaborating with cross-functional teams to translate data into actionable campaigns that drive results. Based in Barcelona, I work with diverse industries to design CRM-driven strategies and measurable campaigns that maximize customer lifetime value and brand impact.

Available to hire

I’m a marketing professional with over 10 years of experience leading digital growth and customer engagement strategies. My focus is CRM management and marketing automation to improve retention, nurture leads, and align marketing efforts with business goals. I enjoy collaborating with cross-functional teams to translate data into actionable campaigns that drive results.

Based in Barcelona, I work with diverse industries to design CRM-driven strategies and measurable campaigns that maximize customer lifetime value and brand impact.

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Language

English
Fluent
Spanish; Castilian
Fluent
Catalan; Valencian
Intermediate

Work Experience

Marketing Communications Manager at Zygoma ZAGA Centers
July 1, 2024 - October 24, 2025
Led CRM integration and automation workflows, improving email engagement by 20%; developed and executed a 360° marketing strategy that increased brand visibility by 30%; collaborated with business development to create data‑driven campaigns; managed digital platforms and international congresses and training courses, growing participant turnout by 30%.
Marketing Manager at Ibero Librerías
September 1, 2018 - October 24, 2025
Implemented a CRM program to boost customer loyalty and email marketing performance; designed and executed multichannel campaigns that grew online sales by 20%; strengthened collaboration between sales and marketing for promotional success (+15% in key events); led customer experience initiatives that enhanced brand loyalty and retention.
Marketing Communications Manager at Zygoma ZAGA Centers
July 1, 2024 - October 24, 2025
Led CRM integration and automation workflows, improving email engagement by 20%. Developed and executed a 360° marketing strategy that increased brand visibility by 30%. Collaborated with the business development team to create data-driven campaigns. Managed digital platforms and international congresses and training courses, growing participant turnout by 30%.
Marketing Digital Consultant at Freelancer Health industry
January 1, 2022 - October 24, 2025
Designed and implemented CRM-based marketing funnels to enhance client retention and engagement (+35%). Built personalized automation sequences for newsletters and lead nurturing. Managed clients’ online presence (web + social), achieving a 30% rise in engagement and 20% traffic growth.
Marketing Manager at Ibero Librerías
September 1, 2018 - October 24, 2025
Implemented a CRM program to boost customer loyalty and email marketing performance. Designed and executed multichannel campaigns that grew online sales by 20%. Strengthened collaboration between sales and marketing for promotional success (+15% in key events). Led customer experience initiatives that enhanced brand loyalty and retention.
Marketing Communications Manager at Zygoma ZAGA Centers
February 22, 2022 - July 1, 2024
Led CRM integration and automation workflows, improving email engagement by 20%; developed and executed a 360° marketing strategy increasing brand visibility by 30%; collaborated with business development to create data-driven campaigns; managed digital platforms and international congresses and training courses, growing participant turnout by 30%.
Marketing Digital Consultant at Freelancer - Health industry
October 1, 2019 - January 1, 2022
Designed and implemented CRM-based marketing funnels to enhance client retention and engagement (+35%); built personalized automation sequences for newsletters and lead nurturing; managed clients’ online presence (web + social), achieving a 30% rise in engagement and 20% traffic growth.
Marketing Manager at Ibero Librerías
February 1, 2016 - September 1, 2018
Implemented a CRM program to boost customer loyalty and email marketing performance; designed and executed multichannel campaigns that grew online sales by 20%; strengthened collaboration between sales and marketing for promotional success; led customer experience initiatives that enhanced brand loyalty and retention.

Education

Master's Degree in Marketing Digital at Universidad Autónoma de Barcelona
January 1, 2020 - October 24, 2025
Bachelor of Marketing and Communications at Universidad de Ciencias Aplicadas UPC – Lima
January 11, 2030 - January 1, 2014
Master's Degree in Marketing Digital at Universidad Autónoma de Barcelona
January 11, 2030 - January 1, 2020
Bachelor of Marketing and Communications at Universidad de Ciencias Applicadas UPC
January 11, 2030 - January 1, 2014
Master's Degree in Marketing Digital at Universidad Autónoma de Barcelona
January 1, 2020 - January 1, 2020
Bachelor of Marketing and Communications at Universidad de Ciencias Aplicadas UPC – Lima
January 1, 2014 - January 1, 2014

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Software & Internet, Media & Entertainment, Professional Services, Retail, Education