Available to hire
Hi, I’m Zanicka Angeles. I’m a versatile artist with over 10 years of customer service experience and a proven track record of building positive relationships. I thrive in dynamic environments, often stepping into leadership roles due to reliability and a collaborative mindset.
In addition to customer service, I create across multiple creative mediums—oil painting, watercolor, digital art, charcoal, and more—bringing creativity and meticulous attention to detail to every project. I maintain a portfolio on ArtStation and love collaborating to bring ideas to life.
Language
English
Advanced
Work Experience
Shift Lead at Cheesesteak Restaurant
July 1, 2016 - June 1, 2018Greeted customers courteously on entry and exit to ensure a positive dining experience. Responded to customer inquiries regarding menu items and promotions. Accurately handled cash transactions and operated point-of-sale systems. Took and processed customer orders efficiently while maintaining a friendly and professional demeanor. Served food in accordance with company standards and food safety guidelines. Restocked kitchen and customer service areas to maintain adequate inventory levels. Maintained a clean, organized, and sanitary restaurant environment.
Shift Lead at Hokee Poke
August 1, 2018 - September 1, 2021Delivered strong customer service by greeting customers courteously on entry and exit. Answered customer inquiries regarding menu items accurately and professionally. Operated cash registers and handled cash transactions with accuracy. Prepared food by cutting fish and produce according to safety and quality standards. Restocked food and supply items to prevent shortages and support smooth operation.
Assistant Manager at Pop Bar
November 1, 2018 - May 1, 2022Provided strong customer service by greeting customers courteously on entry and exit. Answered customer inquiries regarding menu items accurately and professionally. Operated cash registers and handled cash transactions with accuracy. Prepared gelato and sorbetto from scratch in accordance with quality and safety standards. Served gelato and sorbetto with attention to presentation. Maintained cleanliness of the store and persisted inventory management tasks such as stocking and vendor coordination as needed.
Team Leader at Isabelle Jackson Elementary School
May 1, 2022 - May 1, 2024 Planned and organized engaging activities and events in a safe, structured environment. Hosted and facilitated an art program, guiding students through creative projects using various materials and techniques. Demonstrated care for each student’s individual needs, supporting their well-being through open communication. Maintained continuous supervision to ensure student safety at all times. Communicated effectively with staff and parents regarding student progress, needs, and upcoming program events. Assisted students with homework and academic support as needed. Provided basic first aid and helped resolve student conflicts and concerns.
Shift Leader at Shabu Gen
May 1, 2024 - PresentGreeted seated guests and provided menu recommendations to enhance the dining experience. Accurately took and processed orders using the Toast POS system. Served food and beverages promptly and in accordance with service standards. Assisted with table setup, beverage refills, and clearing dishes to maintain efficient service flow. Ensured cleanliness of dining area and restocked supplies as needed. Collaborated closely with kitchen staff to ensure orders were prepared correctly and delivered on time. Checked in with guests regularly to confirm order accuracy and overall satisfaction.
Education
BFA Studio Art in New Media at CSU Sacramento State, Sacramento, CA
August 1, 2020 - May 1, 2026Qualifications
Industry Experience
Media & Entertainment, Education, Retail, Professional Services
A series of landscape art
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