Available to hire
Hi, I’m Zineb, a freelance social media manager and project driver who loves turning ideas into engaging online stories. I specialize in crafting social media strategies for TikTok and Instagram, building content calendars, and optimizing posting schedules to boost brand visibility and audience engagement.
I’ve led cross-functional projects, including customer service system merges and ERP/CRM transitions, using PRINCE2 methodology. I’m comfortable coordinating teams in the Netherlands and India, maintaining master data, and communicating clearly with IT and operations to deliver successful changes.
Skills
Language
Spanish; Castilian
Fluent
English
Fluent
Dutch
Intermediate
Work Experience
Project Manager at Zineb Laanane
July 1, 2023 - PresentLed the Customer Service merging project, coordinating cross-functional teams in the Netherlands and India. Led process alignment, system integration, and data migration to support the transition to a unified ERP/CRM platform. Acted as the main point of contact for IT, CS teams, and stakeholders to define requirements and ensure successful implementation. Maintained accurate master data, including payment terms, contacts, and operational records. Applied PRINCE2 methodology to structure project phases and maintain controlled progress. Supported internal operational improvement initiatives across departments.
Social Media Manager at Zineb Laanane
July 1, 2023 - PresentDeveloped and executed social media strategies across TikTok & Instagram to increase brand visibility and engagement. Managed content calendars, planned monthly strategies, and optimized posting schedules using analytics. Produced short-form videos, lifestyle content, and storytelling formats tailored to brand objectives. Analyzed performance data to refine content direction and improve reach, retention, and conversion. Built strong brand messaging, visual identity consistency, and community engagement practices.
Social Media Manager at Delia Arts
September 1, 2025 - PresentDeveloped and executed social media strategies across TikTok & Instagram to increase brand visibility and engagement. Managed content calendars, planned monthly strategies, and optimized posting schedules using analytics. Produced short-form videos, lifestyle content, and storytelling formats tailored to brand objectives. Analyzed performance data to refine content direction and improve reach, retention, and conversion. Built strong brand messaging, visual identity consistency, and community engagement practices. Task owner of the Customer Service merging project, coordinating cross-functional teams in the Netherlands and India. Led process alignment, system integration, and data migration to support the transition to a unified ERP/CRM platform. Acted as the main point of contact for IT, CS teams, and stakeholders to define requirements and ensure successful implementation. Maintained accurate master data, including payment terms, contacts, and operational records. Applied PRINCE2 meth
Education
Bachelor's degree in Commerce and Marketing at University - Madrid
September 1, 2019 - July 1, 2022Qualifications
PRINCE2 Foundation
June 1, 2025 - June 2, 2026PRINCE2 / Axelos Certification
January 11, 2030 - June 2, 2026Industry Experience
Media & Entertainment, Professional Services, Software & Internet, Education, Other
Skills
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