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Simon Lau Zu Yi

Available to hire

I am a passionate software engineer with a strong background in full-stack development and technical support.

About

I am a passionate software engineer with a strong background in full-stack development and technical support. Graduating from Asia Pacific University in 2024, I have developed an aptitude for learning new technologies quickly. My experience spans AI-driven solutions and effective communication across teams, making me a valuable asset in collaborative environments. I thrive on problem-solving and enjoy tackling complex challenges that can enhance user experience and system efficiency.

  • 2 years' experience
  • Joined April 2026

Languages

  • ChineseAdvanced
  • EnglishFluent
  • MalayIntermediate

Industry experience

  • Software & Internet
  • Professional Services
  • Education
  • Computers & Electronics

Work experience· 5 roles

Engineering Support L2 & L3 · Web.Plus Sdn BhdSep 2025 – Present · 1 yr 3 mos

Handling engineering support using Java Spring Boot, Angular.js, microservices, GitLab, MySQL, WinSSH, Linux, and Node.js. Responsible for CS ticket triage, diagnosing and resolving system issues, testing and debugging, and coordinating with multiple departments to meet requirements.

IT Support & Developer · Flex-SolverJul 2024 – Aug 2025 · 1 yr 2 mos

Developed AI-based chatbot and AI agent solutions for inventory management systems. Integrated and utilized OpenAI technologies in application development. Provided support for POS, SCM, Kiosk, and KDS systems. Built backend services using Node.js and managed databases via MySQL Workbench.

IT Support And Developer · Flex-SolverJul 2024 – Aug 2025 · 1 yr 2 mos

AI Developer on chatbot and AI agent inventory management. OpenAI integration and support across POS, SCM, Kiosk, and KDS. Provided backend services with Node.js and frontend work with React.js, Vue.js, Nest.js, TypeScript, and JavaScript. Performed MySQL Workbench tasks and ensured system reliability.

R&D Specialist (Internship) · Whenso LabsApr 2023 – Aug 2023 · 5 mos
R&D Specialist · Whenso LabsApr 2023 – Aug 2023 · 5 mos

Education

Bachelor's Degree in Software Engineering · Asia Pacific University2022 – 2024
Bachelor's Degree in Software Engineering · De Montfort University2022 – 2024
Bachelor’s Degree in Software Engineering · Asia Pacific University (APU)2022 – 2024
Bachelor’s Degree in Software Engineering · De Montfort University2022 – 2024

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