Available to hire
I am a versatile, process-oriented software developer and business analyst with extensive experience in TQM and Kaizen, specializing in improving efficiency through continual improvement of processes and systems. I thrive in self-directed, collaborative environments where I can drive practical outcomes and measurable gains.
Most recently, I led secure SSO integration and REST-based data flows for agent web apps, supported mergers with zero downtime, and built scalable web APIs and desktop applications that process XML transactions and ACORD processing, delivering robust, end-to-end solutions.
Skills
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Work Experience
Desktop and Web Applications Programmer at BetterLife (formerly National Mutual Benefit)
May 1, 2024 - May 1, 2024Modified agent web application to construct and pass secure, encrypted SSO token to middleware vendor for access to new online illustrations and eApp software, implemented without post-implementation modifications. Updated agent web application to pull all policy information using new REST services, using authentication token for security, instead of deprecated compiled DLLs. Updated all web applications and public site to reflect merger between National Mutual Benefit and Wester Fraternal Life (into BetterLife) with zero downtime post-change. Rebuilt agent policy search index construction process to reduce availability lag from 25+ minutes to under 50 seconds. Built web API to accept and process ACORD1125 XML transactions for pending policy eApplications and integrate the status on the agent web application. Created full-stack web and desktop applications and services.
Programmer/Analyst at Robert Half Technology
September 1, 2014 - September 1, 2014Assigned to National Mutual Benefit (work to hire).
Sr IS Systems Development Services (AIMS) at University of Wisconsin-Madison
April 1, 2014 - April 1, 2014Small to medium web-based electronic workflow application development.
Contract Programmer/Analyst at Self-Employed
July 1, 2013 - July 1, 2013Web and database application programming (ASP.Net, VBScript, VB.Net, SQL, HTML).
HR Analyst at WEA Trust
September 1, 2010 - September 1, 2010HRIS support, reporting, analysis, metrics, misc. applications and desktop database support.
Office Manager at Washington Equipment
August 1, 2003 - August 1, 2003Education
B.S. Psychology at University of Wisconsin-Madison
January 11, 2030 - October 29, 2025Qualifications
National Merit Scholarship
January 11, 2030 - October 29, 2025Industry Experience
Software & Internet, Government, Professional Services
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