Available to hire
Entry-level digital marketing candidate with an MSc in Digital Marketing & Analytics, GA4 certification, and HubSpot SEO I & II certifications. Hands-on experience through a digital marketing internship, volunteering across social media and content creation, and analytics reporting using Instagram Insights.
Skilled in SEO copywriting, community management, and performance-focused content planning, supported by prior 2+ years in customer care that strengthened communication, problem-solving, and cross-team coordination. Available immediately for part-time or full-time work in Ireland.
Skills
Experience Level
Expert
Expert
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Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Language
Work Experience
Social Media & Content Volunteer at AUNUA — Youth Social Impact Organisation, Dublin
May 1, 2026 - PresentContributed to AUNUA’s investor pitch deck (“Building Futures: Community Centre Project”) by coordinating partner inputs across Uganda, South Africa, and the UK. Wrote an 11-part blog series profiling global Youth Ambassadors and researched Irish youth organisations aligned with the UN’s 17 Sustainable Development Goals.
Social Media & Content Volunteer at AUNUA — Youth Social Impact Organisation
May 1, 2026 - PresentResearched and contributed to AUNUA's investor pitch deck, “Building Futures: Community Centre Project,” coordinating input from partner organisations in Uganda, South Africa, and the UK. Wrote an 11-part blog series profiling global Youth Ambassadors and researched Irish youth organisations aligned with the UN's 17 Sustainable Development Goals.
Social Media & Content Volunteer at Oxfam Ireland — Talbot Street
April 1, 2026 - PresentProduced Instagram Reels and short-form visual content by photographing and filming shop products. Planned and scheduled content across categories (clothing, footwear, books, accessories), monitored Instagram Insights, and managed community engagement to support performance improvements.
Social Media & Content Volunteer at Oxfam Ireland — Talbot Street, Dublin
April 1, 2026 - PresentPhotographed and filmed shop products to produce Instagram Reels and short-form visual content, contributing to a 30% engagement improvement. Planned and scheduled content across clothing, footwear, books, and accessories; monitored Instagram Insights and managed community engagement.
Digital Marketing Intern at EVNTZ App, Dublin
January 1, 2024 - May 1, 2024Researched and organised venue, transport, and accessibility information across multiple concerts and festivals (including Coldplay and Kings of Leon). Built structured documentation and FAQ resources using Google Sheets, Excel, and Zendesk to support consistent customer support responses. Managed multi-source event-day data covering ticketing, accessibility, and live operations logistics.
Social Media Volunteer at Oxfam Talbot
January 1, 2024 - PresentManaged Instagram channel — planning, creating, editing, and publishing campaign content aligned with brand voice and campaign goals. Shot and edited short-form video content (reels) for campaign use, capturing authentic content in real environments. Maintained consistent posting schedule and actively engaged with the community through comments and messages.
Digital Marketing Intern at EVNTZ App
January 1, 2024 - December 31, 2024Created and managed a social media content calendar for event promotions, producing reels, posts, and stories consistently across Instagram. Wrote engaging ad copy and captions that contributed to measurable improvements in audience reach and interaction. Used AI tools (ChatGPT, Canva AI) to accelerate creative output while maintaining brand quality.
Customer Care Executive at foodpanda Bangladesh Ltd, Dhaka
November 1, 2020 - February 1, 2023Managed high-volume customer enquiries via phone, chat, and email in a KPI-driven environment. Resolved order, payment, and delivery issues while maintaining service quality standards. Coordinated with restaurants, riders, and internal teams to resolve operational problems and document interactions in internal systems for accurate, consistent resolution.
Customer Care Executive at foodpanda Bangladesh Ltd
November 1, 2020 - February 28, 2023Managed a high volume of customer enquiries via phone, chat, and email in a fast-paced, KPI-driven environment. Resolved order, payment, and delivery issues while maintaining service quality standards. Collaborated with restaurants, riders, and internal teams to resolve operational problems and document customer interactions using internal systems for consistent issue resolution.
Digital Marketing Executive at foodpanda Bangladesh Ltd
November 1, 2020 - February 28, 2023Planned, executed, and monitored paid campaigns across Facebook and Instagram, maintaining brand consistency across multiple platforms. Analyzed campaign performance data (CTR, CPC, ROI) to identify underperforming content and recommended improvements to enhance engagement and reduce cost per lead. Designed and reviewed ad creatives and messaging to ensure on-brand output across all marketing touchpoints.
Education
MSc Digital Marketing & Analytics (Level 9) at Dublin Business School, Ireland
January 11, 2030 - January 1, 2024MBS (Master of Business Studies) at National University, Bangladesh
January 11, 2030 - January 1, 2014MSc Digital Marketing & Analytics (Level 9) at Dublin Business School
January 1, 2024 - January 1, 2024MBS Management at National University, Bangladesh
January 1, 2014 - January 1, 2014MSc Digital Marketing & Analytics (Level 9) at Dublin Business School
January 1, 2024 - December 31, 2024MBS Management at National University, Bangladesh
January 1, 2014 - August 9, 2026MSc Digital Marketing & Analytics (Level 9) at Dublin Business School
January 1, 2024 - December 31, 2024MBS Management at National University, Bangladesh
January 1, 2014 - December 31, 2014MSc Digital Marketing & Analytics (Level 9) at Dublin Business School, Ireland
January 1, 2024 - January 1, 2024MBS Management at National University, Bangladesh
January 1, 2014 - January 1, 2014HubSpot SEO Certification & SEO II Certification at HubSpot Academy
January 1, 2026 - January 1, 2026Google Analytics 4 (GA4) at Google Skillshop
April 1, 2026 - April 1, 2026Google Ads for Beginners at Coursera
April 1, 2026 - April 1, 2026MSc Digital Marketing & Analytics (Level 9) at Dublin Business School
January 1, 2024 - December 31, 2024MBS Management at National University, Bangladesh
January 1, 2014 - December 31, 2014HubSpot SEO Certification & SEO II Certification at HubSpot Academy
January 1, 2026 - December 31, 2026Google Analytics 4 (GA4) at Google Skillshop
April 1, 2026 - August 18, 2026Google Ads for Beginners at Coursera
April 1, 2026 - August 18, 2026MSc Digital Marketing & Analytics (Level 9) at Dublin Business School
January 1, 2024 - December 31, 2024MBS Management at National University, Bangladesh
January 1, 2014 - December 31, 2014HubSpot SEO Certification & SEO II Certification at HubSpot Academy
January 1, 2026 - December 31, 2026Google Analytics 4 (GA4) at Google Skillshop
April 1, 2026 - April 30, 2026Google Ads for Beginners at Coursera
April 1, 2026 - April 30, 2026MSc Digital Marketing & Analytics (Level 9) at Dublin Business School, Ireland
January 1, 2024 - December 31, 2024MBS at National University, Bangladesh
January 1, 2014 - December 31, 2014HubSpot SEO I Certification at HubSpot Academy
January 1, 2026 - December 31, 2026HubSpot SEO II Certification at HubSpot Academy
January 1, 2026 - December 31, 2026Google Analytics 4 (GA4) at Google Skillshop
April 1, 2026 - December 31, 2026Google Ads for Beginners at Coursera
April 1, 2026 - December 31, 2026Qualifications
Google Analytics 4 Certification
April 1, 2026 - April 26, 2026Google Ads for Beginners (Coursera)
April 1, 2026 - April 26, 2026HubSpot SEO I Certification
January 1, 2026 - August 4, 2026HubSpot SEO II Certification
January 1, 2026 - August 4, 2026Google Analytics 4 (GA4) Certification
April 1, 2026 - August 4, 2026Google Ads for Beginners (Coursera)
April 1, 2026 - August 4, 2026HubSpot SEO I Certification
January 1, 2026 - August 9, 2026HubSpot SEO II Certification
January 1, 2026 - August 9, 2026Google Analytics 4 (GA4)
April 1, 2026 - August 9, 2026Google Ads Foundations (Coursera)
April 1, 2026 - August 9, 2026GA4 Certified (Google Analytics 4)
April 1, 2026 - April 1, 2026HubSpot SEO I & II
January 1, 2026 - January 1, 2026Google Ads Foundations (Coursera)
April 1, 2026 - April 1, 2026Google Skillshop — GA4 (Certification)
April 1, 2026 - April 1, 2026HubSpot SEO I & II Certification
January 1, 2026 - December 31, 2026Google Analytics 4 (GA4) Certification
April 1, 2026 - August 18, 2026Google Ads Foundations (Coursera)
April 1, 2026 - August 18, 2026Google Analytics 4 (GA4) Certification
April 1, 2026 - August 18, 2026HubSpot SEO I Certification
January 1, 2026 - August 18, 2026HubSpot SEO II Certification
January 1, 2026 - August 18, 2026Google Ads Foundations (Coursera)
April 1, 2026 - August 18, 2026HubSpot SEO I & II Certification
January 1, 2026 - December 31, 2026Google Analytics 4 (GA4)
April 1, 2026 - December 31, 2026Google Ads Foundations
April 1, 2026 - December 31, 2026Industry Experience
Media & Entertainment, Non-Profit Organization, Software & Internet, Retail, Professional Services, Other, Education, Transportation & Logistics
I am a Digital Marketer with an MSc in Digital Marketing, passionate about creating engaging content that drives results. I have experience in video editing, image editing, content creation, and marketing strategy. I help brands and creators grow their online presence through well-crafted content and data-driven marketing. I am detail-oriented, reliable, and always deliver on time. Open to remote work and eager to bring fresh ideas to every project.
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