I'm a tech-savvy communicator with a background in full stack web development and a strong interest in remote customer support. I'm detail-oriented, reliable, and fluent in both English and Spanish. I enjoy helping people solve problems clearly and efficiently, and I’m comfortable using digital tools to manage conversations, track issues, and maintain a professional tone. I'm a freelance remote support professional with experience responding to client inquiries during web projects, providing clear and timely communication. I can follow guidelines, use ticketing systems, email platforms, and live chat tools, and escalate issues appropriately. I have strong written and verbal communication in English and Spanish.

Mateo Papa

I'm a tech-savvy communicator with a background in full stack web development and a strong interest in remote customer support. I'm detail-oriented, reliable, and fluent in both English and Spanish. I enjoy helping people solve problems clearly and efficiently, and I’m comfortable using digital tools to manage conversations, track issues, and maintain a professional tone. I'm a freelance remote support professional with experience responding to client inquiries during web projects, providing clear and timely communication. I can follow guidelines, use ticketing systems, email platforms, and live chat tools, and escalate issues appropriately. I have strong written and verbal communication in English and Spanish.

Available to hire

I’m a tech-savvy communicator with a background in full stack web development and a strong interest in remote customer support. I’m detail-oriented, reliable, and fluent in both English and Spanish. I enjoy helping people solve problems clearly and efficiently, and I’m comfortable using digital tools to manage conversations, track issues, and maintain a professional tone.

I’m a freelance remote support professional with experience responding to client inquiries during web projects, providing clear and timely communication. I can follow guidelines, use ticketing systems, email platforms, and live chat tools, and escalate issues appropriately. I have strong written and verbal communication in English and Spanish.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

Add your work experience history here.

Education

Curso Superior en Programación de Páginas Web at MasterD
January 11, 2030 - February 10, 2026

Qualifications

Microsoft Certificate: Maximize AI in your business
January 1, 2023 - December 31, 2025

Industry Experience

Software & Internet, Professional Services, Education, Media & Entertainment