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Experienced eLearning creator with a strong track record of delivering engaging, outcome-focused digital learning for internal teams and external clients. I have proven success in instructional design, AI-enhanced learning solutions, and stakeholder collaboration in sectors including healthcare, housing, engineering, and retail. I combine strategic insight with hands-on content creation across a wide range of tools, from Articulate to generative AI platforms.…Experienced eLearning creator with a strong track record of delivering engaging, outcome-focused digital learning for internal teams and external clients. I have proven success in instructional design, AI-enhanced learning solutions, and stakeholder collaboration in sectors including healthcare, housing, engineering, and retail. I combine strategic insight with hands-on content creation across a wide range of tools, from Articulate to generative AI platforms.

Andrew Daniel Heap

Instructional Designer, Content Designer, Designer, +2

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Experienced eLearning creator with a strong track record of delivering engaging, outcome-focused digital learning for internal teams and external clients. I have proven success in instructional design, AI-enhanced learning solutions, and stakeholder collaboration in sectors including healthcare, housing, engineering, and retail. I combine strategic insight with hands-on content creation across a wide range of tools, from Articulate to generative AI platforms.…Experienced eLearning creator with a strong track record of delivering engaging, outcome-focused digital learning for internal teams and external clients. I have proven success in instructional design, AI-enhanced learning solutions, and stakeholder collaboration in sectors including healthcare, housing, engineering, and retail. I combine strategic insight with hands-on content creation across a wide range of tools, from Articulate to generative AI platforms.

Available to hire

Experienced eLearning creator with a strong track record of delivering engaging, outcome-focused digital learning for internal teams and external clients.

I have proven success in instructional design, AI-enhanced learning solutions, and stakeholder collaboration in sectors including healthcare, housing, engineering, and retail. I combine strategic insight with hands-on content creation across a wide range of tools, from Articulate to generative AI platforms.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Learning Experience Designer at Freelance

October 1, 2025 - Present

Founded and delivered eLearning workshops and modules for clients, applying instructional design best practices and AI-enhanced approaches. Engaged with stakeholders to translate needs into scalable digital learning solutions.

Learning Experience Designer at Wahoo Learning

March 1, 2025 - October 1, 2025

Designed interactive digital learning for global partner audiences; developed SCORM modules for network professionals to design AI-ready data centres; leveraged generative AI to shorten production cycles and tailor content.

Learning Experience Designer at Logicearth (Nazaré, Inizio)

May 1, 2022 - August 1, 2024

Delivered multiple projects for global clients. Ipsen Medical Science Liaison (MSL) Development: used AI research and SME collaboration to create custom learning addressing performance gaps; onsite event guiding MSLs to create their own learning plans. JLR: refreshed EV/ICE workshops with updated assets and branding. Inizio: designed eLearning for Project Management and bespoke software systems.

IT Trainer / Learning & Talent Advisor at LiveWest Homes Ltd

March 1, 2020 - March 1, 2022

Created self-service learning resources to support LMS adoption. Produced eLearning on housing CRM and finance systems tailored for low digital literacy audiences.

Learning Designer / Trainer at Freelance Projects

January 1, 2020 - March 1, 2020

Transformed technical engineering materials into digital learning. Mentored new L&D team in ID principles and development process.

eLearning Developer at Apetito UK Ltd

August 1, 2018 - December 1, 2019

Designed client-facing training for external healthcare kitchen teams. Led compliance training design (H&S, GDPR, hygiene). Managed LMS implementation and learner onboarding.

Learning Designer at Learn HQ Solutions Ltd

July 1, 2004 - July 1, 2018

Founding member responsible for both delivery and client engagement. GSK: delivered multi-role global packaging system training. Spirax Sarco: created multilingual technical eLearning. Played key role in the company’s shift from reseller to learning agency.

Account Executive / Manager at QA & Blick UK Ltd

January 1, 1997 - January 1, 2004

Built foundational skills in client-facing needs analysis and solution design.