Software Developer at ORCA / Killerwarehouse

Lead developer for integrations connecting ERP, e-commerce, and fulfillment platforms, including Shopify, QuickBooks, Acumatica, and FedEx. Designed onboarding workflows and internal tools that accelerated client implementation timelines and improved data accuracy. Collaborated directly with customers to gather requirements, resolve setup issues, and ensure seamless synchronization between systems. Developed APIs and automation scripts to eliminate manual data entry and improve reporting reliability. Partnered with business and support teams to document processes and train end users on new features.

Software Developer at Malouf

Built and maintained web-based tools to support logistics and warehouse operations. Assisted in onboarding vendor integrations and configuring APIs to improve fulfillment tracking and order flow. Provided technical support and testing for new internal software releases. Contributed to database optimization and automation of recurring business processes.

Software Developer at ORCA / Killerware House

Led development of integrations connecting ERP, e-commerce, and fulfillment platforms, improving order accuracy and reducing manual entry by 70%. Designed onboarding workflows and internal tools that shortened client implementation timelines by 2–3 weeks on average. Guided 50+ clients through platform setup, API configuration, and data migration, improving customer satisfaction and retention. Built automation scripts and APIs to streamline reporting, saving the team 20+ hours per week on repetitive tasks. Documented processes and trained end users, reducing support tickets by 25% and improving platform adoption.