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I'm a Technical Support Engineer III with experience building web applications and supporting enterprise production applications hosted in Azure. I excel at Vue.js, JavaScript, and Laravel, and I translate complex application behavior, API integration, and performance challenges into clear guidance for engineering teams. I'm pursuing frontend or frontend-heavy full stack roles. I take ownership from issue discovery to resolution, collaborate effectively with cross-functional teams, and consistently maintain high CSAT scores while mentoring junior engineers.…I'm a Technical Support Engineer III with experience building web applications and supporting enterprise production applications hosted in Azure. I excel at Vue.js, JavaScript, and Laravel, and I translate complex application behavior, API integration, and performance challenges into clear guidance for engineering teams. I'm pursuing frontend or frontend-heavy full stack roles. I take ownership from issue discovery to resolution, collaborate effectively with cross-functional teams, and consistently maintain high CSAT scores while mentoring junior engineers.

Chad Kohl

Web Developer, Front-End Developer, Full Stack Developer, +2

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I'm a Technical Support Engineer III with experience building web applications and supporting enterprise production applications hosted in Azure. I excel at Vue.js, JavaScript, and Laravel, and I translate complex application behavior, API integration, and performance challenges into clear guidance for engineering teams. I'm pursuing frontend or frontend-heavy full stack roles. I take ownership from issue discovery to resolution, collaborate effectively with cross-functional teams, and consistently maintain high CSAT scores while mentoring junior engineers.…I'm a Technical Support Engineer III with experience building web applications and supporting enterprise production applications hosted in Azure. I excel at Vue.js, JavaScript, and Laravel, and I translate complex application behavior, API integration, and performance challenges into clear guidance for engineering teams. I'm pursuing frontend or frontend-heavy full stack roles. I take ownership from issue discovery to resolution, collaborate effectively with cross-functional teams, and consistently maintain high CSAT scores while mentoring junior engineers.

Available to hire

I’m a Technical Support Engineer III with experience building web applications and supporting enterprise production applications hosted in Azure. I excel at Vue.js, JavaScript, and Laravel, and I translate complex application behavior, API integration, and performance challenges into clear guidance for engineering teams.

I’m pursuing frontend or frontend-heavy full stack roles. I take ownership from issue discovery to resolution, collaborate effectively with cross-functional teams, and consistently maintain high CSAT scores while mentoring junior engineers.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Technical Support Engineer III at Teknowledge

May 1, 2025 - Present

Escalation point for complex issues affecting enterprise production applications hosted on Azure App Services, focusing on configuration, performance degradation, and availability. Analyzed HTTP traffic, logs, and runtime signals to diagnose latency and integration issues. Provided best-effort technical guidance to customer engineering teams without modifying customer code. Collaborated with internal teams and customers to reproduce issues in staging/production-like environments and deliver clear, actionable findings. Mentored Tier 2 engineers, improving root-cause analysis quality. Maintained a 5.0 CSAT and recognized as a top performer on the App Services team.

Technical Support Engineer II at Tek Experts

February 1, 2023 - May 1, 2025

Supported enterprise production workloads hosted on Azure App Services, including configuration, connectivity, and performance troubleshooting. Investigated application-level issues involving API failures, authentication flows, and client-side behavior, identifying root causes related to configuration, platform behavior, or application design. Partnered with Microsoft Product Group to reproduce and isolate a complex SQL Server mirroring issue. Consistently maintained 4.6+/5.0 CSAT across engagements.

Web Developer at ckohl.com

June 1, 2019 - January 1, 2023

Designed and built responsive web applications using Laravel, Vue.js, JavaScript, and PostgreSQL, applying object-oriented principles to create reusable backend services and frontend components. Integrated third-party REST APIs and implemented client-side logic to support dynamic, data-driven UIs. Developed a weather and hurricane mapping application using Leaflet.js and Esri Leaflet, emphasizing usability, performance, and maintainability. Iteratively improved application performance and code organization based on real-world usage and testing.

Manager / Dough Management Specialist at Fargo’s Pizza Company

January 1, 2001 - January 1, 2021

Led teams of up to 70 staff in a high-volume environment, balancing operational efficiency, quality standards, and staff development. Trained and mentored employees, enforced consistent processes, and handled high-pressure situations requiring clear communication and decision-making.