Contract / Volunteer Web Developer at iPub Cloud International (SUPERabled Project)

Currently managing an active WordPress migration, transferring existing site content and structure into a new WordPress environment while preserving SEO value and URL integrity. Build and optimize landing pages focused on user engagement and conversion, with attention to accessibility and mobile responsiveness. Manage e-commerce operations and product content via Shopify, ensuring accuracy and a smooth user experience. Implement SEO strategies, including on-page optimization and structured content formatting, across new and existing pages. Collaborate remotely with cross-functional team members, communicating updates and coordinating deliverables across time zones.

Full-Stack WordPress Web Developer at PatientNow

Executed WordPress migrations for client websites, transferring content, preserving SEO structure, and implementing 301 redirects to maintain search rankings and eliminate broken links. Built and maintained 250+ WordPress websites for med spa and plastic surgery practices using Elementor Pro, Beaver Builder, and Gutenberg, delivering consistent, professional designs tailored to each client's brand. Integrated and configured hundreds of plugins across client sites, including interactive widgets such as The Events Calendar — a filterable, dynamic event display tool — demonstrating ability to implement advanced functionality within WordPress. Applied Yoast SEO across new and existing sites to manage schema markup, metadata, and on-page optimization, maintaining strong search performance throughout migrations and redesigns. Developed conversion-focused landing pages and managed e-commerce functionality via WooCommerce and Shopify; experienced with lead capture forms and CRM data syncin

Advanced Client Operations Support Analyst at PlayOn Sports

Provided technical support and troubleshooting for 18,000+ camera systems, working independently to manage a high volume of cases within tight SLAs. Communicated complex technical issues clearly to non-technical clients via email and phone, consistently delivering actionable guidance and timely resolutions. Documented SOPs for managed accounts, creating repeatable processes that reduced resolution time for recurring issues.