I am a full-stack software engineer with 8+ years of experience spanning application support, backend development, and incident management. I have a proven track record of delivering scalable solutions and improving system reliability across diverse tech stacks, with a strong foundation in backend API development, microservices, and frontend interfaces. I excel at troubleshooting, database optimization, and CI/CD automation, and I bring a positive, calm energy to teams, focusing on solutions even in challenging situations.

Kevin Sencherey

I am a full-stack software engineer with 8+ years of experience spanning application support, backend development, and incident management. I have a proven track record of delivering scalable solutions and improving system reliability across diverse tech stacks, with a strong foundation in backend API development, microservices, and frontend interfaces. I excel at troubleshooting, database optimization, and CI/CD automation, and I bring a positive, calm energy to teams, focusing on solutions even in challenging situations.

Available to hire

I am a full-stack software engineer with 8+ years of experience spanning application support, backend development, and incident management. I have a proven track record of delivering scalable solutions and improving system reliability across diverse tech stacks, with a strong foundation in backend API development, microservices, and frontend interfaces.

I excel at troubleshooting, database optimization, and CI/CD automation, and I bring a positive, calm energy to teams, focusing on solutions even in challenging situations.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Language

English
Fluent

Work Experience

Software Engineer at Node4
January 1, 2023 - January 1, 2025
Developed and maintained backend services and internal platforms using PHP and Node.js, reducing incident resolution time by 25% through improved error handling and logging. Automated deployment pipelines using Bitbucket Pipelines and Docker, streamlining release cycles and reducing deployment errors by 40%. Optimized SQL queries for SAP-based invoice and order synchronization, improving data processing speed by 50%. Collaborated with cross-functional teams through code reviews and comprehensive API documentation in Swagger Hub, Confluence and ISD Portal.
Application Support Analyst at Jet2 PLC
January 1, 2022 - January 1, 2023
Resolved critical incidents affecting booking systems used by 500+ daily customers, maintaining 98% uptime SLA. Created and scheduled automated stored procedures for overnight report generation, saving Finance and Sales teams 10+ hours weekly. Debugged custom code and analyzed logs to identify root causes, reducing mean time to resolution by 30%.
Senior Application Support Engineer at Liquidlogic
January 1, 2018 - January 1, 2023
Provided 2nd and 3rd line support for mission-critical social care systems serving 100+ local authorities and Australia. Led major incident management during out-of-hours escalations, maintaining 24/7 SLAs for critical clients. Created comprehensive troubleshooting documentation reducing ticket resolution time by 30% across the support team. Collaborated with development teams to identify and resolve system performance bottlenecks using SQL profiling and log analysis.

Education

MSc. Telecommunication & Electronic Engineering at Sheffield Hallam University, UK
January 1, 2013 - January 1, 2014
BSc. Electrical & Electronic Engineering at Kwame Nkrumah University of Science and Technology
January 1, 2006 - January 1, 2010

Qualifications

Software Development Training – FDM Academy
January 11, 2030 - December 19, 2025
Frontend Development Bootcamp – Codehance & EDX
January 11, 2030 - December 19, 2025
Udemy Courses: Modern JavaScript, Advanced CSS & SASS, Node.js Developer Course, Docker Fast-Track
January 11, 2030 - December 19, 2025

Industry Experience

Software & Internet, Professional Services
    paper Hairsprouts Ecommerce Shop

    E-commerce Platform for Brazilian Virgin Hair Wigs

    Designed and built a full-stack e-commerce website for a Brazilian Virgin Hair Wigs brand, focused on delivering a smooth, trustworthy shopping experience for an international customer base. The platform features a fully browsable product catalogue with detailed product pages, pricing variations, and high-quality imagery to support informed purchasing decisions.

    Implemented a complete shopping cart and checkout flow, allowing users to add, update, and remove items while maintaining cart state across sessions. Integrated multi-currency support to enable customers from different regions to view prices in their local currency, improving accessibility and conversion rates for a global audience.

    On the technical side, the application was built with a modern front-end stack to ensure fast load times, responsive design, and cross-device compatibility. Backend services handle product data, pricing logic, and order management, with a strong emphasis on data integrity and scalability. The project also involved managing API integrations, handling edge cases around currency conversion, and ensuring a secure, reliable user experience throughout the purchasing journey.

    This project demonstrates my ability to deliver end-to-end e-commerce solutions, combining user-focused design with robust engineering practices and real-world business requirements.