Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I’m Liam Moore-Tobiason, a technical support specialist focused on AV systems and user success. I’ve resolved 2,000+ tickets with 95%+ CSAT and thrive on diagnosing issues quickly and communicating clearly with customers across video, chat, and email. I’ve built hands-on expertise in recording hardware/software, livestreaming, and cross-team collaboration, and I enjoy writing internal docs to streamline team workflows and improve product feedback. I’ve developed a track record across live events, video production, and enterprise support, with a strong commitment to user success and clear communication. I’m passionate about helping teams optimize workflows and deliver high-quality AV experiences.…Hi, I’m Liam Moore-Tobiason, a technical support specialist focused on AV systems and user success. I’ve resolved 2,000+ tickets with 95%+ CSAT and thrive on diagnosing issues quickly and communicating clearly with customers across video, chat, and email. I’ve built hands-on expertise in recording hardware/software, livestreaming, and cross-team collaboration, and I enjoy writing internal docs to streamline team workflows and improve product feedback. I’ve developed a track record across live events, video production, and enterprise support, with a strong commitment to user success and clear communication. I’m passionate about helping teams optimize workflows and deliver high-quality AV experiences.

Liam Moore-Tobiason

Audio Engineer, Videographer, Video Editor, +2





Hi, I’m Liam Moore-Tobiason, a technical support specialist focused on AV systems and user success. I’ve resolved 2,000+ tickets with 95%+ CSAT and thrive on diagnosing issues quickly and communicating clearly with customers across video, chat, and email. I’ve built hands-on expertise in recording hardware/software, livestreaming, and cross-team collaboration, and I enjoy writing internal docs to streamline team workflows and improve product feedback. I’ve developed a track record across live events, video production, and enterprise support, with a strong commitment to user success and clear communication. I’m passionate about helping teams optimize workflows and deliver high-quality AV experiences.…Hi, I’m Liam Moore-Tobiason, a technical support specialist focused on AV systems and user success. I’ve resolved 2,000+ tickets with 95%+ CSAT and thrive on diagnosing issues quickly and communicating clearly with customers across video, chat, and email. I’ve built hands-on expertise in recording hardware/software, livestreaming, and cross-team collaboration, and I enjoy writing internal docs to streamline team workflows and improve product feedback. I’ve developed a track record across live events, video production, and enterprise support, with a strong commitment to user success and clear communication. I’m passionate about helping teams optimize workflows and deliver high-quality AV experiences.

Available to hire

Hi, I’m Liam Moore-Tobiason, a technical support specialist focused on AV systems and user success. I’ve resolved 2,000+ tickets with 95%+ CSAT and thrive on diagnosing issues quickly and communicating clearly with customers across video, chat, and email. I’ve built hands-on expertise in recording hardware/software, livestreaming, and cross-team collaboration, and I enjoy writing internal docs to streamline team workflows and improve product feedback.

I’ve developed a track record across live events, video production, and enterprise support, with a strong commitment to user success and clear communication. I’m passionate about helping teams optimize workflows and deliver high-quality AV experiences.

Skills

HubSpot

Copywriting

Experience Level

HubSpot

Expert

Copywriting

Intermediate

Language

English

Fluent

Work Experience

Audio Visual Specialist at State Bar of Texas

January 1, 2024 - January 1, 2024

Produced/edited 300+ legal education videos. Managed cameras, audio mixers, lighting, and livestream setups. Supported live events across Texas and the U.S.

Support Audio Engineer at Riverside.fm

January 1, 2024 - November 19, 2025

Resolved 2,000+ technical support tickets (95%+ CSAT). Troubleshoot recording hardware/software, browser, and network issues. Support enterprise clients via video, chat, and email. Partner with Product/QA/Engineering to escalate bugs and provide feedback. Wrote internal documentation to improve team workflow. Earned Solutions Engineering Certification.

Sales Associate at REI

January 1, 2023 - January 1, 2023

Delivered customer-first support and product guidance. Drove membership conversions and handled inventory.

Videographer at Destined for Greatness Youth Center

January 1, 2021 - January 1, 2021

Produced & edited 20+ social content videos. Built outreach-focused social campaigns.

Podcast Editor at Chapman University Sports Radio

January 1, 2017 - January 1, 2017

Edited podcast episodes and improved audio quality. Composed original music for show segments.