Leasben Maupa

Provided technical support to clients on web hosting services and troubleshooting domain, email, and server performance issues. Managed and monitored hosting accounts to ensure smooth service delivery and customer satisfaction. Assisted in setup and configuration of web hosting environments including domains, FTP accounts, and email systems. Collaborated with technical teams to resolve server issues minimizing downtime. Performed routine server backups, updates, and monitoring to ensure security and performance. Aided client website and data migrations to new hosting environments ensuring smooth transitions. Responded to customer inquiries and provided accurate solutions via email and ticketing systems.

Provided technical support to clients regarding web hosting services, troubleshooting issues related to domains, emails, and server performance. Managed and monitored hosting accounts to ensure smooth service delivery and customer satisfaction. Assisted with setting up and configuring web hosting environments including domains, FTP accounts, and email systems. Worked with the technical team to resolve server issues with minimal downtime. Performed routine server backups, updates, and system monitoring to ensure security and performance. Assisted with migration of client websites and data to new hosting environments. Responded to client inquiries and provided clear solutions via email and ticketing systems.

Built and customized WordPress themes including custom theme development, child themes, multisite setups, and one-page sites. Implemented front-end UI using HTML, CSS, Tailwind CSS, and JavaScript (responsive layouts, sliders, and interactive components). Developed back-end functionality using PHP for templates, custom post types, custom taxonomies, ACF Pro integrations, and dynamic content management. Created advanced ACF fields such as repeaters, galleries, flexible content, and WYSIWYG editors. Set up and customized WooCommerce stores, managed online shop configuration, and handled operational aspects. Managed hosting and site deployment tasks using a control panel/hosting dashboards, including backups, performance optimization, security settings, and server administration. Performed local development and deployment using terminal-based tools and local servers, handled debugging, and optimized website speed and UX/UI. Used Git for version control and theme deployment workflows.