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I'm Ian Nicholls, a highly experienced Platform / DevOps / DevSecOps / SRE engineer with a track record of delivering highly available IaaS, SaaS and PaaS solutions across Hospitality, Banking, Advertising, Telecoms and Public sectors. I am proficient across Linux and Windows and have eight years' ISO 27001 experience, driving secure, compliant operations. I have built, secured and maintained systems at hardware, software, virtual and OS levels, with a knack for automation and problem solving. I love turning big ideas into solid architectures and continually looking for improvements. I’m a self-motivated communicator who can work with customers and internal teams at all levels, including CxO. I enjoy learning new technologies, staying hands-on with build systems, and I’m exploring AI tools to further improve reliability and security.…I'm Ian Nicholls, a highly experienced Platform / DevOps / DevSecOps / SRE engineer with a track record of delivering highly available IaaS, SaaS and PaaS solutions across Hospitality, Banking, Advertising, Telecoms and Public sectors. I am proficient across Linux and Windows and have eight years' ISO 27001 experience, driving secure, compliant operations. I have built, secured and maintained systems at hardware, software, virtual and OS levels, with a knack for automation and problem solving. I love turning big ideas into solid architectures and continually looking for improvements. I’m a self-motivated communicator who can work with customers and internal teams at all levels, including CxO. I enjoy learning new technologies, staying hands-on with build systems, and I’m exploring AI tools to further improve reliability and security.

Ian Nicholls

DevOps Developer, Cloud Developer, Full Stack Developer, +2

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I'm Ian Nicholls, a highly experienced Platform / DevOps / DevSecOps / SRE engineer with a track record of delivering highly available IaaS, SaaS and PaaS solutions across Hospitality, Banking, Advertising, Telecoms and Public sectors. I am proficient across Linux and Windows and have eight years' ISO 27001 experience, driving secure, compliant operations. I have built, secured and maintained systems at hardware, software, virtual and OS levels, with a knack for automation and problem solving. I love turning big ideas into solid architectures and continually looking for improvements. I’m a self-motivated communicator who can work with customers and internal teams at all levels, including CxO. I enjoy learning new technologies, staying hands-on with build systems, and I’m exploring AI tools to further improve reliability and security.…I'm Ian Nicholls, a highly experienced Platform / DevOps / DevSecOps / SRE engineer with a track record of delivering highly available IaaS, SaaS and PaaS solutions across Hospitality, Banking, Advertising, Telecoms and Public sectors. I am proficient across Linux and Windows and have eight years' ISO 27001 experience, driving secure, compliant operations. I have built, secured and maintained systems at hardware, software, virtual and OS levels, with a knack for automation and problem solving. I love turning big ideas into solid architectures and continually looking for improvements. I’m a self-motivated communicator who can work with customers and internal teams at all levels, including CxO. I enjoy learning new technologies, staying hands-on with build systems, and I’m exploring AI tools to further improve reliability and security.

Available to hire

I’m Ian Nicholls, a highly experienced Platform / DevOps / DevSecOps / SRE engineer with a track record of delivering highly available IaaS, SaaS and PaaS solutions across Hospitality, Banking, Advertising, Telecoms and Public sectors. I am proficient across Linux and Windows and have eight years’ ISO 27001 experience, driving secure, compliant operations. I have built, secured and maintained systems at hardware, software, virtual and OS levels, with a knack for automation and problem solving. I love turning big ideas into solid architectures and continually looking for improvements.

I’m a self-motivated communicator who can work with customers and internal teams at all levels, including CxO. I enjoy learning new technologies, staying hands-on with build systems, and I’m exploring AI tools to further improve reliability and security.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Senior Platform Engineer (Contract) at Netcompany / NHS England

April 1, 2025 - Present

Ensured the GP Registration application adhered to NHS red lines for Immutable Backups and Disaster Recovery using AWS tooling with Terraform; detected, documented and enhanced CI/CD GitHub pipelines for speed, security and stability; guided the team on best practices and project-wide improvements; contributed to NHS-wide security policy affecting the Digital Spine and assisted NHS AWS Admins with infrastructure tuning.

Senior Platform Engineer & ISMS Manager (Permanent) at Teavaro Ltd

December 1, 2022 - April 1, 2025

Created Terraform + Chef Elasticsearch, Kibana and Logstash clustered environments; added ISMS Manager role and rolled out KnowBe4 training; achieved ISO 27001 certification; rebuilt Utiq AWS infra into Terraform; created SSL propagation/renewal system; supported multiple environments; updated aging Ubuntu servers and deployed WireGuard VPN.

Senior DevOps Engineer (Permanent) at Teavaro Ltd

July 1, 2021 - December 31, 2022

Overhauled manual AWS deployment with Terraform + Chef; implemented isolated, automated monitoring with ELK, Prometheus, Grafana, BlackBox, Alertmanager; contributed to architectural decisions to streamline deployments; created a vulnerability assessment server for weekly/on-demand testing; built and managed PostgreSQL, MongoDB, RabbitMQ and Elasticsearch clusters for high availability.

Reliability Engineer (Contract) at GovWifi – Government Digital Service (GDS) / Cabinet Office

January 1, 2021 - June 1, 2021

Overseeing the GovWifi infrastructure from Beta to Live; supported 400k users; improved service and processes using CI/CD with Concourse, EC2, Gateway, RDS, Terraform; provided technical/process guidance and best practices.

Senior Systems Administrator at Wanless Systems Ltd

May 1, 2019 - January 1, 2021

Customer-facing AWS IaaS support for a large corporate banking client; drove continuous improvement with Autoscaling, Terraform and Bootstrap; gathered evidence for ISO27001 compliance using Splunk, LibreNMS and AWS CloudWatch; supported Service Delivery Manager teams and in-house IaaS platform; created SaltStack automation for Windows test/live environments.

Infrastructure Manager at Quadriga Worldwide Ltd

April 1, 2014 - May 1, 2019

End-of-life management for customer solution; maintained Nagios and monitored all servers, network stack and services (including ELK); main technical contact for team; administered Cisco and HP switches, Cisco ASA & Fortinet Firewalls; remote management of a small offshore team; led the technical consultant role during post-acquisition platform launch; created compact portable rack systems for demos; hands-on product system role and installation.

Sys Admin / Prod Eng (Contractor to Permanent) at Quadriga Worldwide Ltd

January 1, 2006 - April 1, 2014

Administered and maintained Apache servers, intranet sites, database design/maintenance, LDAP, ELK, CVS/SVN; maintained test/live environments, DR, co-located servers; participated in hardware/software requirements planning; early adopter of Xen virtualization and tailored VM provisioning.

Software Engineer at Alicom Systems Ltd

January 1, 2000 - November 1, 2005

Software development role contributing across product lines; delivered features and improvements.

Software Engineer at Bottomline Technologies (Checkpoint Security Services Ltd)

August 1, 1997 - December 1, 1999

Banking/Finance software development in UNIX environments; contributed to product development and QA.

QA Engineer at Banking/Finance

September 1, 1996 - May 1, 1997

Quality Assurance engineer focusing on financial applications and testing processes.

Senior Platform Engineer & ISMS Manager (Permanent) at Teavaro Ltd

December 1, 2020 - April 1, 2025

Created Terraform + Chef Elasticsearch, Kibana and Logstash clusters; implemented ISMS Manager role and training; achieved ISO27001 certification; migrated Utiq AWS infrastructure to Terraformed architecture; implemented SSL propagation with LetsEncrypt; supported multiple environments and refreshed aging servers.

Sys Admin / Prod Eng at Quadriga Worldwide Ltd

January 1, 2006 - April 1, 2014

Administered and maintained Apache servers, intranet sites, databases, LDAP, ELK, CVS/SVN; managed test/production environments, DR, Co-Lo, cabling and air conditioning; evaluated new technologies; contributed to build system automation and Xen virtualization.

QA Engineer at Bottomline Technologies

September 1, 1996 - May 1, 1997

QA Engineer in banking/finance domain; contributed to quality assurance activities.

UNIX Programmer at Bottomline Technologies

May 1, 1997 - August 1, 1997

UNIX programming work in a banking/finance context.