Dahl Consulting - Social Media Community Manager

Social Media Manager is needed in Minneapolis, United States.

Client: Dahl Consulting

Location: Minneapolis, MN

Contract: Contract

Job Description

The Social Media Community Manager will support day-to-day community management activities across multiple social media platforms and assist with maintaining a positive, consistent brand presence online.

Responsibilities

• Manage daily community engagement across brand social media channels, including posting, commenting, social listening, and escalating conversations when appropriate.
• Monitor comments, direct messages, mentions, and online discussions across multiple platforms.
• Respond to consumers in a thoughtful, professional, and brand-aligned manner.
• Follow established escalation procedures for sensitive or high-priority consumer interactions.
• Identify opportunities to strengthen audience engagement, brand affinity, and community growth.
• Monitor emerging trends, cultural moments, consumer sentiment, and potential brand risks.
• Maintain a consistent brand voice and messaging across social platforms.
• Partner with Brand, Influencer Marketing, Content, and other cross-functional teams to support marketing campaigns and initiatives.
• Provide recommendations for content themes, frequently asked questions, and messaging based on community feedback.
• Analyze social conversations and consumer feedback to uncover actionable insights.
• Support brainstorming sessions by contributing trend observations and community learnings.
• Assist with reporting on engagement performance, sentiment trends, and overall community health.
• Adhere to moderation guidelines, community management standards, and social media best practices.

What You’ll Gain

• Hands-on experience managing and growing brand social communities.
• Exposure to social media engagement strategies, brand voice development, and consumer interaction best practices.
• Experience translating social conversations and audience feedback into actionable business insights.
• Opportunities to collaborate with marketing, content, influencer, and brand teams.
• Professional development within a leading consumer products environment.

Qualifications

Required Qualifications:

• Currently pursuing or recently completed a bachelor’s degree in Marketing, Communications, Journalism, Public Relations, or a related field.
• Minimum of 2 years of experience managing social media accounts for a student organization, club, small business, personal brand, internship, or similar setting.
• Strong written communication skills with exceptional attention to detail, tone, and audience engagement.
• Demonstrated interest in social media marketing, brand storytelling, digital trends, and online communities.
• Familiarity with major social media platforms, including Instagram, TikTok, Facebook, X, Pinterest, and LinkedIn.
• Ability to communicate professionally and exercise sound judgment in public-facing interactions.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Eagerness to learn, accept feedback, and thrive in a fast-paced environment.
• Proficiency with Microsoft Office Suite and other standard business applications.

Preferred Qualifications:

• Experience identifying social media trends, cultural moments, and emerging online conversations.
• Experience transforming community feedback and observations into content recommendations or engagement strategies.
• Familiarity with social listening, community management, analytics, or reporting tools.
• Internship, freelance, or professional experience supporting brand social media initiatives.
• Knowledge of social media performance metrics and engagement reporting.

Benefits

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: DAHL Benefits Summary.

How to Apply

Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!

Equal Opportunity Statement

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

Additional Information

Title: Social Media Community Manager

Location: Minneapolis, MN (Hybrid)

Job Type: Contract (6 Months)

Compensation: $25-35/hr

Industry: Food & Beverage Manufacturing