I’m a multidisciplinary designer specialising in CRM and 2D motion, with over 10 years of experience working across travel and tourism, event production, and FMCG.

Rosie Roberts

I’m a multidisciplinary designer specialising in CRM and 2D motion, with over 10 years of experience working across travel and tourism, event production, and FMCG.

Available to hire

I’m a multidisciplinary designer specialising in CRM and 2D motion, with over 10 years of experience working across travel and
tourism, event production, and FMCG.

Language

Work Experience

Marketing Digital Designer at TUI
February 1, 2023 - Present
In my role at TUI, I led design delivery for two major CRM rebrand projects, collaborating with developers and automation specialists to launch refreshed CRM content. As part of the Platform Operations team, I optimised the TUI email design system and aligned sister brands including Marella, First Choice, Musement, and VIP Selection. I collaborated with EU markets across BeNe, Germany, Nordics, and UK, supporting output of local newsletters and CRM campaigns. As TUI’s first dedicated CRM designer, I introduced Figma as a core tool, built a scalable email component system, and embedded brand guidelines into a robust CRM-focused design framework, contributing to improved click-through rates and YoY performance.
Digital Designer at Tech21
September 1, 2021 - February 1, 2023
Managed and maintained the Tech21 website, designing pages in Figma, Shogun, and Shopify. Supported multi-market launches (UK, EU, AU, US). Produced optimised product imagery and digital assets across social, landing pages, and motion.
Freelance at Rosie Roberts
September 1, 2020 - September 1, 2021
Freelance design work for clients including TK Maxx, Homesense, Metal Morphosis, ID85, Tech21, Alpha Foods, Nature’s Path, HyperJar, and the National Association of Primary Care.
Digital Designer at STA Travel
March 1, 2017 - August 1, 2020
Led a major update of the brand’s digital presence as part of a global creative team, collaborating across CRM, UX, marketing, content, and social teams on CRM refresh initiatives; role concluded due to COVID-19 impact on the business.
Creative Lead at Future Cheer
September 1, 2015 - February 1, 2017
Delivered a refreshed visual identity to support Future Cheer’s growth as Europe’s leading cheer and dance event producer; grew Instagram followers by 10k+, led teams of 10+ staff, managed on-site POS operations, coordinated with suppliers in Asia, and delivered live content and social coverage at major championships.
Freelance at Starshot
April 1, 2011 - Present
Starshot is a design practice I founded in 2011; in 2015, transitioned to a permanent role with a primary client; continues as a freelance operation within the UK and EU cheer and dance industry.
Creative Agency Intern at Duke & Earl
May 1, 2013 - Present
Creative Agency Intern
Festival Volunteer at Onedot Zero
November 1, 2011 - Present
Festival volunteer experience

Education

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Qualifications

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Industry Experience

Travel & Hospitality, Media & Entertainment, Retail, Software & Internet, Professional Services