I'm Raoul Rugard, a Product Designer and UX/UI Designer with 10 years of experience creating smooth, user-centered experiences across web and mobile. I specialize in UX research, wireframes, prototyping, testing, and UI design with modern, accessible interfaces. I thrive in Agile settings and collaborate closely with product, tech, and business teams to deliver end-to-end product solutions. I enjoy leading workshops, co-creation, rapid iteration, and building scalable design systems that ensure brand consistency while improving user experience. I am passionate about mentoring teams, driving design thinking across organizations, and delivering measurable improvements in onboarding, engagement, and satisfaction.

Raoul Rugard

I'm Raoul Rugard, a Product Designer and UX/UI Designer with 10 years of experience creating smooth, user-centered experiences across web and mobile. I specialize in UX research, wireframes, prototyping, testing, and UI design with modern, accessible interfaces. I thrive in Agile settings and collaborate closely with product, tech, and business teams to deliver end-to-end product solutions. I enjoy leading workshops, co-creation, rapid iteration, and building scalable design systems that ensure brand consistency while improving user experience. I am passionate about mentoring teams, driving design thinking across organizations, and delivering measurable improvements in onboarding, engagement, and satisfaction.

Available to hire

I’m Raoul Rugard, a Product Designer and UX/UI Designer with 10 years of experience creating smooth, user-centered experiences across web and mobile. I specialize in UX research, wireframes, prototyping, testing, and UI design with modern, accessible interfaces. I thrive in Agile settings and collaborate closely with product, tech, and business teams to deliver end-to-end product solutions.

I enjoy leading workshops, co-creation, rapid iteration, and building scalable design systems that ensure brand consistency while improving user experience. I am passionate about mentoring teams, driving design thinking across organizations, and delivering measurable improvements in onboarding, engagement, and satisfaction.

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Language

English
Intermediate
French
Fluent

Work Experience

Lead Designer UI/UX at WE DO CLOUD
February 1, 2023 - Present
Led the design for a mobile application connecting freelancers and clients, overseeing the full UX/UI process including user journey, personas, wireframes, and interactive prototypes. Managed backlog and functional specifications in collaboration with CEO, Product Owner, and developers. Facilitated design thinking workshops and worked in agile sprints focusing on continuous product improvement.
Formateur Designer UI/UX at THE BRIDGE
January 31, 2023 - July 15, 2025
Provided UI/UX and graphic design education to a class of over 25 students, covering UX research, wireframing, prototyping, and design thinking facilitation. Utilized tools such as Photoshop, Illustrator, Figma, XD, and Trello.
Lead Designer UI/UX at SCHINDLER
September 30, 2022 - July 15, 2025
Designed communication channels for users to interact with the company during elevator outages. Created user flows, wireframes, prototypes, and authored functional specifications. Conducted an audit of existing interfaces and provided UI recommendations. Collaborated closely with product owners and developers in agile environment.
Lead Designer UX/UI at TTR CONSTRUCTIONS
March 1, 2022 - July 15, 2025
Redesigned web and mobile interfaces to improve user experience and modernize corporate branding. Delivered user journeys, wireframes, prototypes, and validated designs through user testing. Created visual marketing materials such as brochures and posters.
Responsable du Pole Design 360° / Lead Designer UI/UX at CARREFOUR
June 30, 2020 - July 15, 2025
Led and mentored UX/UI design team while managing design system and graphic charter to ensure brand consistency. Facilitated design thinking workshops, implemented agile processes such as Scrum, and managed recruitment and training of designers. Oversaw digital CRM transformation.
Lead Designer UI/UX / DA at UTB BANQUE / ACE3I - Freelance
February 29, 2016 - July 15, 2025
Produced functional prototypes and visual marketing materials for the marketing department to strengthen brand communication.
Lead Designer UI/UX / DA at CREDIT AGRICOLE - Freelance
June 30, 2016 - July 15, 2025
Managed visual communication for sponsorship of skipper at the Route du Rhum. Created event identity, campaign visuals including print and digital media, and site graphics. Developed brand storytelling and event graphic support.
Designer UI/UX - DA at GOLDENMARKET - Freelance
July 31, 2014 - July 15, 2025
Created visual identities and print/digital campaign materials for banking events. Designed UI/UX for event websites including wireframes, prototypes, and user testing. Organized design thinking workshops for co-creation with marketing and communication teams.
Designer UI/UX / Webdesigner at MINISTERE DE L'OUTRE-MER
December 31, 2010 - July 15, 2025
Developed the first web portal dedicated to employment and business creation for overseas French territories. Responsibilities included defining editorial line and visual identity, user needs analysis, co-design workshops, prototyping, MVP development with A/B testing, graphic charter creation, and site deployment. Collaborated with multiple governmental stakeholders and agencies.
UI/UX Designer at WE DO CLOUD
February 1, 2023 - Present
Conception complète du parcours utilisateur pour une application iOS-Android connectant freelances et clients: définition de la charte graphique, wireframes et prototypes haute-fidélité sous Figma. Élaboration de 5 personas, 12 user stories clés et 3 journey maps. Rédaction du backlog (>125 user stories) et gestion du roadmap en collaboration avec CEO/PO & dev. Objectifs atteints: réduction de l’abandon à l’inscription (40%→25%), +10% d’engagement sur les fonctionnalités clés (+200 utilisateurs actifs/semaine). Animation de 4 workshops design thinking par mois et livraison de 18 fonctionnalités par sprint (fonctionnalité couvrant ~95% des besoins identifiés).
UI/UX Designer - Formateur at THE BRIDGE Formation & Transmission
January 31, 2023 - September 30, 2025
Formation et transmission des fondamentaux du design UX/UI à une promotion de 26 apprenants (Bac+3 à Bac+5). Développement d’un programme couvrant UX research, personas, user journeys, UI design, wireframes et prototypes. Animation de sessions de design thinking et évaluation continue sur projets réels; taux de réussite 96%, 32% des diplômés ont trouvé emploi ou stage dans les 3-6 mois.
Product Designer / UI-UX at SCHINDLER
September 30, 2022 - September 30, 2025
Conception d’un canal de communication pour les utilisateurs en cas de panne d’ascenseur. Définition de parcours utilisateurs alignés sur les objectifs business, wireframes, prototypes interactifs et spécifications fonctionnelles. Amélioration du parcours client: réduction du temps de résolution des pannes de 60% et satisfaction client améliorée de 55% (estimations internes). Rédaction et priorisation des user stories et suivis de livrables; audit graphique et recommandations UI.
Lead Designer UX/UI at CARREFOUR
March 31, 2022 - September 30, 2025
Refonte des interfaces web et mobile pour optimiser l’expérience utilisateur et moderniser l’image de marque. Tests utilisateurs et itérations visant l’augmentation de la conversion et la réduction du taux de rebond; travail sur l’ensemble du parcours digital et mise en place de design systems et guidelines transversales.
Responsable du Pôle Design 360° / Lead Designer UI/UX at CARREFOUR
June 30, 2020 - September 30, 2025
Supervision d’une petite équipe de designers et déploiement d’un design system transverse pour web/mobile/email. Introduction de méthodes collaboratives (revues croisées, rituels design, documentation partagée) et augmentation de la productivité (+30%). Animation de plus de 10 ateliers design thinking conduisant à de nouvelles fonctionnalités et résolution de problématiques complexes dans les parcours utilisateurs.
Lead Designer UX/UI / DA at UTB BANQUE / ACE3I - Freelance
February 29, 2016 - September 30, 2025
Refonte complète du site institutionnel et audit UX du site; définition de parcours utilisateurs (personas, user flows, wireframes), maquettes haute fidélité et bibliothèque UI; RGAA et RGPD. Résultats: navigation plus rapide, réduction du rebond, et meilleure cohésion entre équipes produit et développement. Réalisation de nombreux LMS et contenus multimédias pour des clients grands comptes.
Lead Designer UI/UX / DA at CREDIT AGRICOLE - Freelance
June 30, 2016 - September 30, 2025
Gestion de la communication visuelle et refonte d’identités pour des actions sponsoring et supports digitaux. Participation à des Design Sprints et rédaction de maquettes UX/UI, en collaboration avec les équipes produit et marketing.
Designer UI/UX - DA at GOLDENMARKET - Freelance
July 31, 2014 - September 30, 2025
Direction artistique et design UI/UX pour projets e-commerce et multimédia. Définition de la ligne éditoriale et identité visuelle, création de maquettes et prototypes, et production de contenus visuels et multimédias (infographies, vidéos, bannières). Développement de chartes graphiques et intégration avec les équipes dev.
Designer UI/UX - DA at MINISTERE DE L'OUTRE-MER
December 31, 2010 - September 30, 2025
Webdesign et UI/UX pour le portail edeom.com visant l’emploi et la création d’entreprise pour les Ultramarins. Animation d’ateliers de co-conception, zoning, wireframes et prototypage; MVP et A/B testing; charte graphique et supports marketing; coordination RGAA et conformité.
UI/UX Designer at WE DO CLOUD
February 1, 2023 - Present
Led end-to-end UX/UI design for a cross-platform iOS/Android app connecting freelancers with clients. Defined user journey, visual charter, and wireframes; created 5 personas, 12 key user stories, and 3 journey maps; produced a high-fidelity prototype in Figma. Achieved a 15% reduction in signup abandonment (40%→25%) and a 10% increase in engagement on key features (+200 weekly active users). Managed a backlog of 125+ user stories with 18 features delivered per sprint and 95% functional coverage. Hosted 4 design-thinking workshops per month, generating 120+ ideas with 30% implemented in later iterations. Worked in weekly sprints with steady velocity.
Formateur Designer UI/UX at THE BRIDGE Formation & Transmission
January 31, 2023 - September 30, 2025
Taught UX/UI fundamentals and graphic design to a cohort of 26 learners ( Bac+3 to Bac+5). Achieved a 96% final exam pass rate; 32% of graduates secured a job or internship within 3–6 months. Programme covered UX research, personas, journeys, UI design, wireframes, and interactive prototypes; led design-thinking sessions and real-project workshops; facilitated collaborative projects and continuous assessment using practical deliverables and user feedback.
Product Designer UI/UX at SCHINDLER
September 30, 2022 - September 30, 2025
Designed a new communication channel enabling user interaction with the company during elevator incidents. Mapped user journeys aligned to business and technical constraints; produced wireframes, interactive prototypes, and complete functional specifications. Improved client support efficiency by 60% and raised customer satisfaction by 55% (estimates from internal indicators). Maintained backlog and user stories in collaboration with the PO and dev team; performed a graphical UI audit and delivered 10+ improvement points.
Lead Designer UX/UI at TTR CONSTRUCTIONS
March 31, 2022 - September 30, 2025
Redesigned web and mobile interfaces to enhance user experience and modernize brand imagery. Conducted user testing to validate design decisions and optimize the end-to-end journey. Focused on improving conversion rates and reducing bounce by applying user-centered design across the digital touchpoints.
Responsable du Pôle Design 360° / Lead Designer UX/UI at CARREFOUR
June 30, 2020 - September 30, 2025
Led a 2-designer UX/UI team; supervised graphic charter and a transverse Design System to ensure visual and functional consistency across digital channels. Implemented new collaborative methods and design rituals, boosting team productivity by 30%. Co-created and deployed a scalable Design System adopted by developers. Facilitated over 10 Design Thinking workshops with product, IT, and marketing teams, driving the discovery of new features and addressing key journey frictions. Played an active role in deploying the Dartagnan SaaS solution within marketing workflows.
Lead Designer UI/UX / DA at UTB BANQUE / ACE3I - Freelance
February 29, 2016 - September 30, 2025
Comprehensive redesign of the institutional website with UX audits, personas, user flows, wireframes, high-fidelity mockups, and a reusable UI library. Ensured RGAA accessibility and RGPD compliance. Results included improved navigation efficiency and a cohesive design system that streamlined collaboration with IT and marketing teams.
Lead Designer UI/UX / DA at CREDIT AGRICOLE - Freelance
June 30, 2016 - September 30, 2025
Managed visual communications for sponsorship and digital campaigns, including a design sprint and interactive prototypes for online banking concepts. Delivered +40% engagement on e-learning platforms and improved content completion rates. Built a cohesive brand experience across digital touchpoints and coordinated with product, pedagogy, and marketing teams.
Designer UI/UX - DA at GOLDENMARKET - Freelance
July 31, 2014 - September 30, 2025
As Art Director for multiple digital projects, defined and implemented visual identity and editorial direction for e-commerce initiatives. Created UI/UX concepts, prototyped interfaces, and ensured SEO-conscious design. Led multiple design sprints and produced multimedia content for marketing campaigns.
Designer UI/UX - WebDesigner at MINISTERE DE L'OUTRE-MER
December 31, 2010 - September 30, 2025
UI/UX design for the edeom.com employment and entrepreneurship portal. Collaborated with cross-functional teams to define needs, brainstorm, create zoning, wireframes, and high-fidelity interfaces. Executed MVP iterations and performed A/B testing to optimize user flows.
UI/UX Product Designer at WE DO CLOUD
February 1, 2023 - November 24, 2025
End-to-end UI/UX design for a cloud platform. Led user research, created 5 personas, 12 key user stories, and 3 journey maps to inform intuitive navigation. Produced wireframes, high-fidelity prototypes in Figma, and a scalable design system. Collaborated with product, tech, and business stakeholders to deliver 18 features per sprint with 95% functional coverage. Achieved measurable improvements in onboarding and feature engagement (signup abandonment reduced by 15%, key feature engagement up 10%).
UI/UX Design Trainer at THE BRIDGE
January 31, 2023 - January 31, 2023
Taught UX/UI fundamentals and led the UX design of an iOS/Android freelancer-client app. Developed 5 personas, 12 user stories, and 3 journey maps; built a high-fidelity interactive prototype. Outcomes included 15% signup reduction, 10% engagement increase, backlog of 125+ stories, and 18 features per sprint at 95% coverage. Facilitated 4 design thinking workshops per month; generated 120+ ideas with 30% implemented. Trained 26 students with 96% exam success; several graduates secured internships or roles.
Product Designer UI/UX at Schindler
September 30, 2022 - September 30, 2022
Led product design and UX/UI efforts to modernize web and mobile interfaces, contributing to a scalable design system and collaborative cross-functional delivery of accessible, intuitive experiences.
Head of 360° Design / Lead UX/UI Designer at CARREFOUR
June 30, 2020 - June 30, 2020
Led a two-person design team, established a unified brand style guide and cross-channel design system, and introduced new workflows to boost productivity by 30%. Implemented Scrum-based processes with upstream design sprints and integrated Dartagnan SaaS into marketing workflows. Recruited and mentored junior designer.
Lead UI/UX Designer / Art Director — Freelance at UTB Banque & ACE3i
February 29, 2016 - February 29, 2016
Led end-to-end UX/UI redesigns for banking and LMS platforms. Delivered UX audits, wireframes, interactive prototypes, and a scalable UI library; ensured RGAA accessibility and GDPR compliance. Achieved improved navigation and mobile engagement and +50% mobile traffic; 95% on-time delivery.
Lead UI/UX Designer / Art Director — Freelance at Crédit Agricole
June 30, 2016 - June 30, 2016
Sponsorship-driven visual identity and digital experience for Route du Rhum. Created a unified brand guideline and event microsite; produced 50+ communication assets and drove increased traffic and media visibility.
Webdesigner / Art Director — Freelance at GoldenMarket
July 31, 2014 - July 31, 2014
Commerce-focused UX across web and mobile, branding, cross-channel design governance, and multimedia content production; SEO-aligned implementations driving performance.
UI/UX Designer / Web Designer at Ministry of Overseas France
December 31, 2010 - December 31, 2010
Led the edeom.com portal UX/UI; collaborated with multiple stakeholders; produced prototypes, ensured accessibility, and supported RGAA and GDPR compliance.
UI/UX Product Designer at WE DO CLOUD
February 1, 2023 - November 26, 2025
End-to-end product design including user journeys, brand identity, and wireframes; created 5 personas, 12 key user stories, and 3 journey maps; delivered a high-fidelity interactive prototype in Figma. Demonstrated impact with signup abandonment reduction and engagement growth.
Lead UX/UI Designer at TTR Constructions
March 31, 2022 - March 31, 2022
Redesigned web and mobile interfaces to modernize brand image and improve UX; drove conversion improvements and created marketing visuals and UI assets.
Lead UI/UX Designer / Art Director at UTB Banque & ACE3i — Freelance
February 29, 2016 - February 29, 2016
Led end-to-end UI/UX design for banking and e-learning platforms; delivered wireframes, prototypes, and a scalable UI library; achieved improved user satisfaction and engagement.
Lead UI/UX Designer / Art Director at Crédit Agricole — Freelance
June 30, 2016 - June 30, 2016
Led visual identity and UX for sponsorship campaigns; redesigned event microsite; achieved increased traffic and engagement; delivered brand guidelines and assets.
Webdesigner / Art Director at GoldenMarket — Freelance
July 31, 2014 - July 31, 2014
Managed design governance across digital touchpoints; created visuals for commerce projects; optimized UX and maintained brand coherence.

Education

Bachelor Director Artistique (DA) & UI/UX at STUDI France
January 1, 2021 - December 31, 2021
Infographiste numérique at Ecole en Communication Graphique Saint-Ouen, France
January 1, 2006 - December 31, 2006
Graphisme & Intégration UX/UI at l'Ecole Multimédia Paris 01 Louvre, France
January 1, 2005 - December 31, 2005
Développeur d'app. Informatiques at CEFIAC Saint-Denis
January 1, 2016 - December 31, 2016
Bachelor Directeur Artistique(DA) & UI/UX at STUDI France
January 1, 2023 - September 30, 2025
UX/UI Certification at DARTAGNAN
January 1, 2021 - September 30, 2025
Graphisme & Intégration UX/UI at L'Ecole Multimédia
January 1, 2019 - September 30, 2025
Graphisme & Intégration UX/UI at L'Ecole Multimédia
January 1, 2016 - September 30, 2025
Certifications web & Cours d'anglais at British Council
January 1, 2006 - September 30, 2025
Bachelor Directeur Artistique & UI/UX at STUDI France
January 1, 2021 - September 30, 2025
Certification Dartagnan UX/UI at DARTAGNAN
January 1, 2023 - September 30, 2025
Graphisme & Intégration UX/UI at L'Ecole Multimédia Paris 01 Louvre
January 1, 2016 - September 30, 2025
Developpeur d'applications Informatiques at CEFIAC
January 1, 2016 - September 30, 2025
Anglais - Cours au British Council at British Council
January 1, 2021 - September 30, 2025
Bachelor’s in Art Direction (DA) & UX/UI at STUDI France
January 11, 2030 - November 24, 2025
Bachelor’s in Art Direction (DA) & UX/UI at STUDI France
January 11, 2030 - November 26, 2025
UX/UI Certification – Interaction Design Foundation (IxDF) at Interaction Design Foundation (IxDF)
January 11, 2030 - November 26, 2025
UX/UI Certification – Dartagnan at Dartagnan, Massy, France
January 11, 2030 - November 26, 2025
Web Certifications & English Courses at British Council
January 11, 2030 - November 26, 2025
Application Developer at CEFIAC, Saint-Denis, France
January 11, 2030 - November 26, 2025
Digital Graphic Designer at École en Communication Graphique, Saint-Ouen, France
January 11, 2030 - November 26, 2025

Qualifications

Certifications web et Cours d'anglais à British Council
January 1, 2023 - December 31, 2023
Certification Dartagnan UX/UI
January 1, 2019 - December 31, 2019
Développeur d'app. Informatiques
January 1, 2016 - December 31, 2016
UX/UI Certification
January 1, 2021 - September 30, 2025
Web Certifications & English Courses
January 1, 2006 - September 30, 2025
Certification Dartagnan UX/UI
January 1, 2023 - September 30, 2025
Bachelor Directeur Artistique & UI/UX
January 1, 2021 - September 30, 2025
Graphisme & Intégration UX/UI
January 1, 2016 - September 30, 2025
Developpeur d'applications Informatiques
January 1, 2016 - September 30, 2025
Anglais – British Council
January 1, 2021 - September 30, 2025
UX/UI Certifications – Interaction Design Foundation (IxDF)
January 11, 2030 - November 24, 2025
UX/UI Certification – Dartagnan, Massy, France
January 11, 2030 - November 24, 2025
Application Developer – CEFIAC, Saint-Denis, France
January 11, 2030 - November 24, 2025
Web Certifications & English Courses – British Council
January 11, 2030 - November 24, 2025
UX/UI Certification – Interaction Design Foundation (IxDF)
January 11, 2030 - November 26, 2025
UX/UI Certification – Dartagnan, Massy, France
January 11, 2030 - November 26, 2025
Application Developer – CEFIAC, Saint-Denis, France
January 11, 2030 - November 26, 2025
Web Certifications & English Courses – British Council
January 11, 2030 - November 26, 2025
Digital Graphic Designer – École en Communication Graphique, Saint-Ouen, France
January 11, 2030 - November 26, 2025

Industry Experience

Software & Internet, Retail, Financial Services, Government, Professional Services, Education, Manufacturing, Real Estate & Construction, Media & Entertainment