I’m a Software Developer with a mix of backend engineering, IT support, and AI automation experience. I’ve built scalable PHP/MySQL and Python systems, designed data pipelines, and supported enterprise applications used by hundreds of users. I enjoy solving technical problems, whether it’s debugging SQL issues, improving system reliability, or developing clean, maintainable features. I’ve worked across full-stack development, RAG/AI tooling, and ServiceNow-based support, and I’m passionate about building reliable systems that make teams more efficient and help users get answers faster.

Sahil Chawla

I’m a Software Developer with a mix of backend engineering, IT support, and AI automation experience. I’ve built scalable PHP/MySQL and Python systems, designed data pipelines, and supported enterprise applications used by hundreds of users. I enjoy solving technical problems, whether it’s debugging SQL issues, improving system reliability, or developing clean, maintainable features. I’ve worked across full-stack development, RAG/AI tooling, and ServiceNow-based support, and I’m passionate about building reliable systems that make teams more efficient and help users get answers faster.

Available to hire

I’m a Software Developer with a mix of backend engineering, IT support, and AI automation experience. I’ve built scalable PHP/MySQL and Python systems, designed data pipelines, and supported enterprise applications used by hundreds of users. I enjoy solving technical problems, whether it’s debugging SQL issues, improving system reliability, or developing clean, maintainable features. I’ve worked across full-stack development, RAG/AI tooling, and ServiceNow-based support, and I’m passionate about building reliable systems that make teams more efficient and help users get answers faster.

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Experience Level

Expert
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Expert
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Expert
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Work Experience

Full-Stack Developer (Co-op) at University of British Columbia
May 1, 2024 - December 1, 2024
Architected scalable PHP/MySQL backend services and automated data pipelines for a curriculum platform serving 100+ faculty, rapidly prototyping intelligent automation that reduced manual reporting effort by 90% and streamlined complex workflows. Reverse-engineered and documented database architecture for CMAP tables using ER/UML diagrams to inform reporting features. Created comprehensive technical documentation and user guides, and conducted training sessions with faculty to ensure successful rollout and gather feedback for iterative improvements.
Learning Technology Rover (Co-op) at University of British Columbia
September 1, 2023 - April 1, 2024
Provided frontline IT support for 200+ faculty via ServiceNow, diagnosing software/system issues and collaborating cross-functionally. Analyzed 500+ ServiceNow tickets, building 5 interactive dashboards visualizing KPIs to guide training priorities and process improvements. Authored and maintained support documentation for Canvas, Zoom, and other learning platforms to enable fast issue resolution.
Software Engineering Intern at 365 Labs
April 1, 2022 - July 1, 2022
Developed production-ready UI components using C#/.NET and XAML for public safety case management applications, implementing responsive layouts and data binding patterns for bike and permit management. Built and tested RESTful API services using .NET and Entity Framework Core, implementing a database-first ORM design and Azure Blob Storage integration for document management in case workflows.

Education

Bachelor of Science in Computer Science (Co-op Designation) at University of British Columbia
September 1, 2019 - August 1, 2025

Qualifications

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Industry Experience

Software & Internet, Education, Computers & Electronics, Professional Services