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Dynamic and detail-oriented Software Engineer with a strong foundation in web development, software testing, and IT support. I bring hands-on experience from roles such as Software Developer, Software Test Engineer, MI/Data Analyst, and IT Technician, which have equipped me with both technical expertise and analytical thinking. These roles have also strengthened my adaptability, attention to detail, and communication skills. Proficient in a wide range of programming languages, tools and frameworks, I focus on building scalable, efficient and user-focused solutions. I excel at working collaboratively in cross-functional teams to streamline workflows, improve performance and drive continuous improvement in digital products. Recently, I completed a full stack development traineeship, where I successfully delivered two real-world web projects to specification using modern technologies. This experience reinforced my passion for development and problem-solving. I am now focused on growing within the tech industry, bringing a strong work ethic, a user-first mindset, and a drive to contribute meaningfully to forward-thinking development teams.…Dynamic and detail-oriented Software Engineer with a strong foundation in web development, software testing, and IT support. I bring hands-on experience from roles such as Software Developer, Software Test Engineer, MI/Data Analyst, and IT Technician, which have equipped me with both technical expertise and analytical thinking. These roles have also strengthened my adaptability, attention to detail, and communication skills. Proficient in a wide range of programming languages, tools and frameworks, I focus on building scalable, efficient and user-focused solutions. I excel at working collaboratively in cross-functional teams to streamline workflows, improve performance and drive continuous improvement in digital products. Recently, I completed a full stack development traineeship, where I successfully delivered two real-world web projects to specification using modern technologies. This experience reinforced my passion for development and problem-solving. I am now focused on growing within the tech industry, bringing a strong work ethic, a user-first mindset, and a drive to contribute meaningfully to forward-thinking development teams.

Dhanyaal Rashid

Full Stack Developer, Data Analyst, Web Developer, +2

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Dynamic and detail-oriented Software Engineer with a strong foundation in web development, software testing, and IT support. I bring hands-on experience from roles such as Software Developer, Software Test Engineer, MI/Data Analyst, and IT Technician, which have equipped me with both technical expertise and analytical thinking. These roles have also strengthened my adaptability, attention to detail, and communication skills. Proficient in a wide range of programming languages, tools and frameworks, I focus on building scalable, efficient and user-focused solutions. I excel at working collaboratively in cross-functional teams to streamline workflows, improve performance and drive continuous improvement in digital products. Recently, I completed a full stack development traineeship, where I successfully delivered two real-world web projects to specification using modern technologies. This experience reinforced my passion for development and problem-solving. I am now focused on growing within the tech industry, bringing a strong work ethic, a user-first mindset, and a drive to contribute meaningfully to forward-thinking development teams.…Dynamic and detail-oriented Software Engineer with a strong foundation in web development, software testing, and IT support. I bring hands-on experience from roles such as Software Developer, Software Test Engineer, MI/Data Analyst, and IT Technician, which have equipped me with both technical expertise and analytical thinking. These roles have also strengthened my adaptability, attention to detail, and communication skills. Proficient in a wide range of programming languages, tools and frameworks, I focus on building scalable, efficient and user-focused solutions. I excel at working collaboratively in cross-functional teams to streamline workflows, improve performance and drive continuous improvement in digital products. Recently, I completed a full stack development traineeship, where I successfully delivered two real-world web projects to specification using modern technologies. This experience reinforced my passion for development and problem-solving. I am now focused on growing within the tech industry, bringing a strong work ethic, a user-first mindset, and a drive to contribute meaningfully to forward-thinking development teams.

Available to hire

Dynamic and detail-oriented Software Engineer with a strong foundation in web development, software testing, and IT support. I bring hands-on experience from roles such as Software Developer, Software Test Engineer, MI/Data Analyst, and IT Technician, which have equipped me with both technical expertise and analytical thinking. These roles have also strengthened my adaptability, attention to detail, and communication skills. Proficient in a wide range of programming languages, tools and frameworks, I focus on building scalable, efficient and user-focused solutions. I excel at working collaboratively in cross-functional teams to streamline workflows, improve performance and drive continuous improvement in digital products.

Recently, I completed a full stack development traineeship, where I successfully delivered two real-world web projects to specification using modern technologies. This experience reinforced my passion for development and problem-solving. I am now focused on growing within the tech industry, bringing a strong work ethic, a user-first mindset, and a drive to contribute meaningfully to forward-thinking development teams.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Assistant Officer & Data Analyst at HMRC

February 1, 2025 - Present

Delivered customer support for tax-related queries and troubleshooting digital tools. Achieved a 95% resolution rate for technical inquiries including repayments, cancellations, amendments, exceptions, self-assessment, tax officer, and P&T returns.

Exams Invigilator & IT Support at Oldham Sixth Form College

February 1, 2025 - August 27, 2025

Organised and monitored exam environments ensuring compliance with examination standards. Troubleshot technical issues during online exams to maintain seamless operations and prepared detailed incident reports.

Fraud & Cyber Crime Advisor at Concentrix & City of London Police

December 1, 2024 - August 27, 2025

Supported victims of fraud and cybercrime, documenting and resolving cases effectively. Maintained internal systems and provided technical documentation. Trained colleagues on software tools to enhance operational efficiency.

MI/Data Analyst at Department for Work and Pension

June 1, 2024 - August 27, 2025

Produced detailed MI reports using Power BI, Excel, and SQL driving data-driven decision-making. Identified and resolved inefficiencies in data collection and reporting workflows and provided ad hoc insights to senior management improving strategic planning.

Customer Service Advisor & IT Support at Department for Work and Pension

May 1, 2024 - August 27, 2025

Assisted over 60 customers daily with Universal Credit applications and technical troubleshooting. Provided IT support to internal teams ensuring operational continuity.

Software Test Engineer & Software Developer at Teleperformance

April 1, 2023 - August 27, 2025

Conducted manual and automated testing for applications including UK Emergency Services systems. Developed and executed test scripts using Selenium and JMeter to ensure performance and reliability. Reported defects using JIRA and collaborated with developers to resolve issues.

Software QA Tester & Software Developer at Baanx App

June 1, 2020 - August 27, 2025

Performed comprehensive regression testing for web and mobile apps. Documented bugs and collaborated with cross-functional teams to resolve issues.

IT Technician (Volunteer) at Oldham Council

July 1, 2012 - August 27, 2025

Provided IT support for council members, troubleshooting hardware, software, and network issues. Assisted with user training on Microsoft Office and Windows systems.

Assistant Officer & Data Analyst at HMRC

February 1, 2025 - Present

Delivered customer support for tax-related queries and troubleshooting digital tools; resolved IT issues, achieving a 95% resolution rate for technical inquiries; managed repayments, cancellations, amendments, exceptions, and self-assessment tasks.

Fraud & Cyber Crime Advisor at Concentrix (City of London Police)

December 1, 2024 - September 24, 2025

Supported victims of fraud and cybercrime; documented and resolved cases; maintained internal systems and provided technical documentation; trained colleagues on software tools to improve operational efficiency.

Coding Career Break at Self-Directed

August 1, 2024 - September 24, 2025

Self-initiated coding study and project work to gain practical experience with modern technologies.

MI/Data Analyst at Department for Work and Pension

June 1, 2024 - September 24, 2025

Produced detailed MI reports using Power BI, Excel, and SQL; identified inefficiencies in data collection and reporting workflows; provided ad hoc insights to senior management to improve strategic planning.

Customer Service Advisor & IT Support at Department for Work and Pension

May 1, 2024 - September 24, 2025

Assisted over 60 customers daily with Universal Credit applications and technical troubleshooting; provided IT support to internal teams to ensure operational continuity.

Software Test Engineer & Software Developer at Teleperformance

April 1, 2023 - September 24, 2025

Conducted manual and automated testing for applications, including UK Emergency Services systems. Developed and executed test scripts using Selenium and JMeter; reported defects via JIRA and collaborated with developers to resolve issues.

Software QA Tester & Software Developer at Baanx App

June 1, 2020 - September 24, 2025

Performed comprehensive regression testing for web and mobile apps; documented bugs and collaborated with cross-functional teams to resolve issues.

IT Technician (Volunteer) at Oldham Council

July 1, 2012 - September 24, 2025

Provided IT support for council members, troubleshooting hardware, software, and network issues; assisted with user training on Microsoft Office and Windows systems.

Exams Invigilator & IT Support at Oldham Sixth Form College

December 1, 2024 - September 24, 2025

Organised and monitored exam environments, ensured compliance with examination standards; troubleshot technical issues during online exams and prepared incident reports.