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I am a detail-oriented software engineer with 5+ years of hands-on experience designing and deploying scalable applications across web and mobile platforms. I specialize in modern React, TypeScript, C#, and .NET Core architectures, and I am proficient in building secure, cross-platform solutions. I thrive in collaborative, agile environments and have a solid foundation in CI/CD, cloud deployment, and clean code standards. I am eligible for security clearance and comfortable working in mission-critical contexts.…I am a detail-oriented software engineer with 5+ years of hands-on experience designing and deploying scalable applications across web and mobile platforms. I specialize in modern React, TypeScript, C#, and .NET Core architectures, and I am proficient in building secure, cross-platform solutions. I thrive in collaborative, agile environments and have a solid foundation in CI/CD, cloud deployment, and clean code standards. I am eligible for security clearance and comfortable working in mission-critical contexts.

B. MCCOOL

Full Stack Developer, Web Developer, Back-End Developer, +2

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I am a detail-oriented software engineer with 5+ years of hands-on experience designing and deploying scalable applications across web and mobile platforms. I specialize in modern React, TypeScript, C#, and .NET Core architectures, and I am proficient in building secure, cross-platform solutions. I thrive in collaborative, agile environments and have a solid foundation in CI/CD, cloud deployment, and clean code standards. I am eligible for security clearance and comfortable working in mission-critical contexts.…I am a detail-oriented software engineer with 5+ years of hands-on experience designing and deploying scalable applications across web and mobile platforms. I specialize in modern React, TypeScript, C#, and .NET Core architectures, and I am proficient in building secure, cross-platform solutions. I thrive in collaborative, agile environments and have a solid foundation in CI/CD, cloud deployment, and clean code standards. I am eligible for security clearance and comfortable working in mission-critical contexts.

Available to hire

I am a detail-oriented software engineer with 5+ years of hands-on experience designing and deploying scalable applications across web and mobile platforms. I specialize in modern React, TypeScript, C#, and .NET Core architectures, and I am proficient in building secure, cross-platform solutions.

I thrive in collaborative, agile environments and have a solid foundation in CI/CD, cloud deployment, and clean code standards. I am eligible for security clearance and comfortable working in mission-critical contexts.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Senior Central Intelligence Agent at Geek Squad

October 1, 2024 - Present

Led repair operations within high-traffic environments, executing SOP-aligned diagnostics and workflow standardization. Managed escalation protocol and technical issue resolution across hardware/software stacks in line with enterprise service KPIs. Directed teams to increase in first-time fix rates using GSX diagnostics and internal systems. Reduced ticket resolution time through standardization of queue intake and cross-system documentation. Enforced SOPs on data integrity, client confidentiality, and secure device per service compliance regulations.

Full Stack Web Engineer & UX Designer at Self-Employed

June 1, 2022 - Present

Architected and deployed end-to-end web applications and digital infrastructure for SMB clients. Managed secure hosting, frontend interaction, and backend data pipelines. Developed scalable apps using PHP, Node.js, MySQL, and React; hosted on Windows server environments. Designed and deployed Stripe-based payment gateways, dynamic CMS features, and responsive UI libraries. Led UX wireframing and Figma-based prototyping cycles with version-control and accessibility-first design.

Advanced Repair Agent & Shift Lead at Geek Squad

October 1, 2024 - September 6, 2025

Specialized in Level 2 hardware diagnostics, micro-soldering triage, and firmware/system rebuilds. Applied GSX and proprietary diagnostic tools to maintain repair accuracy.

Consultation Agent & Shift Lead at Geek Squad

July 1, 2024 - September 6, 2025

Owned client-facing diagnostics, managing software repair intake and escalated customer-facing issues. Designed operational templates to improve daily throughput and client service continuity.

Freelance — Computer Graphics Specialist at Self-Employed

June 1, 2022 - September 6, 2025

Produced commercial grade 2D/3D assets for games, applications, and branding projects. Operated as a full-service digital creator handling modeling, rigging, animation, and marketing content.

Full Stack Web Engineer & UX Designer at Self-Employed (Freelance)

June 1, 2022 - Present

Advanced Repair Agent & Shift Lead at Geek Squad

October 1, 2024 - September 6, 2025

Specialized in Level 2 hardware diagnostics, micro-soldering triage, and firmware/system rebuilds. Applied GSX and proprietary diagnostic tools to maintain repair accuracy. Engineered modular repair workflows reducing daily device turnaround. Conducted detailed repair case audits and integrated QA steps to validate root-cause resolutions. Maintained up-to-date certifications and knowledge compliance via Apple GSX and OEM systems.

Consultation Agent & Shift Lead at Geek Squad

July 1, 2024 - September 6, 2025

Owned client-facing diagnostics, managing software repair intake and escalated customer-facing issues. Designed operational templates to improve daily throughput and client service continuity. Led new hire onboarding and technical walkthroughs, boosting agent ramp-up time.

Computer Graphics Specialist at Self-Employed

June 1, 2022 - September 6, 2025

Produced commercial grade 2D/3D assets for games, applications, and branding projects. Operated as a full-service digital creator handling modeling, rigging, animation, and marketing content. Created hundreds of stylized and photorealistic characters using Blender, Unity, and Adobe Creative Suite. Scaled brand presence to 75K+ followers, converting following into consistent client revenue streams. Built end-to-end commission pipelines: forms, scope contracts, revision tracking, asset delivery, etc.

Senior Central Intelligence Agent at Geek Squad

October 1, 2024 - Present

Led repair operations within high-traffic environments, executing SOP-aligned diagnostics and workflow standardization. Managed escalation protocols and technical issue resolution across hardware/software stacks in line with enterprise service KPIs. Directed teams to improve first-time fix rates and reduced ticket resolution time through standardized intake and cross-system documentation. Enforced SOPs on data integrity, client confidentiality, and secure device per service compliance regulations.

Full Stack Web Engineer & UX Designer at Self-Employed

June 1, 2022 - Present

Architected and deployed end-to-end web applications and digital infrastructure for SMB clients. Managed secure hosting, frontend interaction, and backend data pipelines. Built scalable apps using PHP, Node.js, MySQL, and React; hosted on Windows server environments. Led UX wireframing and prototyping cycles with version-control and accessibility-first design.

Advanced Repair Agent & Shift Lead at Geek Squad

October 1, 2024 - September 6, 2025

Consultation Agent & Shift Lead at Geek Squad

July 1, 2024 - September 6, 2025

Owned client-facing diagnostics, managing software repair intake and escalated customer-facing issues. Designed operational templates to improve daily throughput and client service continuity. Led new-hire onboarding and technical walkthroughs, boosting agent ramp-up time.

Computer Graphics Specialist at Self-Employed

June 22, 2022 - September 6, 2025

Produced commercial-grade 2D/3D assets for games, applications, and branding projects. Operated as a full-service digital creator handling modeling, rigging, animation, and marketing content. Created hundreds of stylized and photorealistic characters using Blender, Unity, and Adobe Creative Suite. Scaled brand presence and built end-to-end commission pipelines.