I am an experienced Digital Marketing and Web Development professional with a strong background in WordPress design, email marketing, and social media management. Over the years, I have delivered impactful digital solutions for a wide range of businesses, combining creativity with technical expertise to drive engagement and growth. Proactive and adaptable, I thrive in both independent and team environments, bringing strong communication skills and a problem-solving mindset to every project. My experience spans from creating bespoke websites and managing online campaigns to developing marketing strategies and leading client relationships. I am passionate about continuous learning, embracing new tools and techniques to stay ahead in a fast-evolving digital landscape, and I take pride in delivering high-quality results that exceed expectations.

Steven Irani

I am an experienced Digital Marketing and Web Development professional with a strong background in WordPress design, email marketing, and social media management. Over the years, I have delivered impactful digital solutions for a wide range of businesses, combining creativity with technical expertise to drive engagement and growth. Proactive and adaptable, I thrive in both independent and team environments, bringing strong communication skills and a problem-solving mindset to every project. My experience spans from creating bespoke websites and managing online campaigns to developing marketing strategies and leading client relationships. I am passionate about continuous learning, embracing new tools and techniques to stay ahead in a fast-evolving digital landscape, and I take pride in delivering high-quality results that exceed expectations.

Available to hire

I am an experienced Digital Marketing and Web Development professional with a strong background in WordPress design, email marketing, and social media management. Over the years, I have delivered impactful digital solutions for a wide range of businesses, combining creativity with technical expertise to drive engagement and growth.

Proactive and adaptable, I thrive in both independent and team environments, bringing strong communication skills and a problem-solving mindset to every project. My experience spans from creating bespoke websites and managing online campaigns to developing marketing strategies and leading client relationships. I am passionate about continuous learning, embracing new tools and techniques to stay ahead in a fast-evolving digital landscape, and I take pride in delivering high-quality results that exceed expectations.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Wordpress Web Developer at Marvel at Everything
April 1, 2024 - Present
Built and developed bespoke WordPress websites for a diverse range of clients, ensuring responsive design, functionality, and alignment with brand identity. Led client meetings to gather requirements and provide recommendations to improve website performance and user experience. Performed monthly maintenance including updating themes and plugins, troubleshooting issues, and enhancing site security and speed. Created marketing emails in Email Octopus, ensuring campaigns were visually appealing, brand-compliant, and optimised for high open and click-through rates. Resolved website issues to minimise downtime and migrated domains with DNS changes in hosting cPanel.
Digital Marketing Manager at VetPlus
March 1, 2025 - October 9, 2025
Created quarterly marketing plans combining paid ads, print campaigns, email, and organic strategies to grow brand awareness. Designed and built professional Mailchimp email campaigns, collaborating with designers and adapting content for Portuguese audiences. Set up UTM links to track performance and used data to refine future campaigns. Managed UK and Portugal social media accounts through Meta Business Suite, producing regular content and monthly reports. Planned, launched, and optimised targeted paid ads on LinkedIn and Facebook to maximise ROI. Analyzed Google Analytics monthly to identify traffic trends and recommend strategies to increase engagement. Edited and contributed to the design and development of the new company website.
Marketing / Community Manager at AWOL Adventure
February 1, 2024 - October 9, 2025
Designed and segmented B2B marketing emails for mass-participation sporting events, ensuring accuracy and brand alignment. Worked closely with event organisers to understand requirements and implement tailored marketing solutions. Produced a wide range of marketing assets, including flyers, social media graphics, large event screens, and websites. Managed social media scheduling and content across multiple platforms using Buffer. Built event landing pages on an in-house CMS and supported post-event processes, including results imports and customer support via Freshdesk.
Freelance Web Designer at Digitize Online
April 1, 2024 - October 9, 2025
Designed and developed bespoke brochure and e-commerce websites for clients across industries. Used WordPress, Elementor, WooCommerce, Crocoblock, and Astra to deliver fully responsive websites. Maintained close communication with clients, ensuring requirements were met and offering expert advice on improvements.
WordPress Website Developer at Cloud Commerce Pro - Lancaster
June 1, 2018 - October 9, 2025
Translated client design proofs into functional brochure and e-commerce websites using WordPress and WooCommerce. Applied technical skills to configure plugins and edit PHP for customised features and site performance. Acted as main point of contact for clients, providing regular updates and support throughout projects. Stepped in as deputy design manager, managing workloads, delegating tasks, and leading a small team to deliver projects on time.
Customer Service Advisor at ATOS (National Savings and Investments) - Blackpool, Lancashire
March 1, 2017 - October 9, 2025
Delivered accurate and professional support via phone, email, and social media, consistently meeting performance targets. Acted as deputy team leader, overseeing staff performance, managing workloads, and providing tailored development feedback. Managed a specialist Coach Experts team, handling urgent queries, updating processes, and producing complaint reports. Identified complaint trends and proposed solutions to reduce repeat issues, improving customer experience. Regularly liaised with directors and resource managers, contributing suggestions for business improvements.

Education

Bachelor's Degree at Blackpool & the Fylde College
January 11, 2030 - January 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Retail