I'm a senior software engineer with 8+ years of experience building and scaling PHP-based SaaS platforms. I focus on robust backend systems, REST and GraphQL APIs, MySQL performance, and distributed workflows that handle hundreds of thousands of users. I'm the technical owner for high-availability products, collaborating with product, design, and QA to translate business requirements into scalable backend solutions. I value observability, reliability, and cross-team delivery, and I mentor peers to improve code quality and backend best practices.

Nikhil Urkude

I'm a senior software engineer with 8+ years of experience building and scaling PHP-based SaaS platforms. I focus on robust backend systems, REST and GraphQL APIs, MySQL performance, and distributed workflows that handle hundreds of thousands of users. I'm the technical owner for high-availability products, collaborating with product, design, and QA to translate business requirements into scalable backend solutions. I value observability, reliability, and cross-team delivery, and I mentor peers to improve code quality and backend best practices.

Available to hire

I’m a senior software engineer with 8+ years of experience building and scaling PHP-based SaaS platforms. I focus on robust backend systems, REST and GraphQL APIs, MySQL performance, and distributed workflows that handle hundreds of thousands of users.

I’m the technical owner for high-availability products, collaborating with product, design, and QA to translate business requirements into scalable backend solutions. I value observability, reliability, and cross-team delivery, and I mentor peers to improve code quality and backend best practices.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Senior Software Engineer at Paycom
June 1, 2022 - February 1, 2026
Led backend architecture for a Certification Management SaaS platform in a compliance-heavy HR domain, serving 100K+ employees across enterprise clients. Designed and maintained PHP services and public REST/GraphQL APIs powering certificate creation, approvals, and completion workflows. Implemented rules-driven, multi-step approval pipelines (supervisors, org relationships) to improve data consistency and reduce manual intervention. Refactored legacy services to improve scalability and reliability, reducing API response times from 20–30s to 5–6s in production. Optimized MySQL schemas and queries (indexing, join restructuring, query decomposition), achieving 25–40% performance improvements and lower database load. Implemented observability and operational tooling (workflow progress tracking, stuck-state detection, preview tooling), significantly reducing production incidents and support escalations. Collaborated with Product, Design, and QA to translate ambiguous business requirem
Software Developer at Paycom
December 1, 2018 - June 1, 2022
Developed backend services for the Paycom Learning platform, supporting trainer approvals, employee feedback, and learning validation workflows. Built PHP services and MySQL-backed reporting features used by employees, trainers, and managers at scale. Modernized legacy reporting pipelines by migrating to MVC architecture, improving maintainability and execution efficiency. Improved performance of reporting queries by rewriting SQL and adding indexes, achieving 25–30% faster execution. Worked in Agile teams, contributing to production-ready features through code reviews, testing, and sprint planning.
Software Developer at Smart Works
July 1, 2018 - December 1, 2018
Built REST services to ingest XML data from point-of-sale systems and transform it into JSON, enabling downstream processing and system integration. Developed backend APIs using PHP and JavaScript to support client-facing transactional workflows.
Software Engineer at Capgemini
June 1, 2013 - November 1, 2015
Developed enterprise forms and reporting modules for international clients, replacing legacy SAP Script workflows with client-dependent solutions. Built custom transaction codes and database tables to automate pricing and inventory processes, reducing manual operations for business users.

Education

Master of Science in Engineering, Computer Science at University of Texas at Arlington, Arlington, TX
January 11, 2030 - December 1, 2017
Bachelor of Engineering, Computer Engineering at University of Mumbai, Sardar Patel Institute of Technology, Mumbai, IN
January 11, 2030 - July 1, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet