Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a passionate full stack developer specializing in React and Django REST Framework with hands-on experience building and deploying full-stack applications with authentication and CRUD functionality. My background in IT operations supporting federal government clients gives me strong troubleshooting and system-thinking skills. I enjoy solving problems, collaborating with cross-functional teams, and delivering reliable software solutions using modern front-end and back-end technologies.…I am a passionate full stack developer specializing in React and Django REST Framework with hands-on experience building and deploying full-stack applications with authentication and CRUD functionality. My background in IT operations supporting federal government clients gives me strong troubleshooting and system-thinking skills. I enjoy solving problems, collaborating with cross-functional teams, and delivering reliable software solutions using modern front-end and back-end technologies.

Yashwanth Sowdam

Full Stack Developer, Web Developer, Front-End Developer, +2





I am a passionate full stack developer specializing in React and Django REST Framework with hands-on experience building and deploying full-stack applications with authentication and CRUD functionality. My background in IT operations supporting federal government clients gives me strong troubleshooting and system-thinking skills. I enjoy solving problems, collaborating with cross-functional teams, and delivering reliable software solutions using modern front-end and back-end technologies.…I am a passionate full stack developer specializing in React and Django REST Framework with hands-on experience building and deploying full-stack applications with authentication and CRUD functionality. My background in IT operations supporting federal government clients gives me strong troubleshooting and system-thinking skills. I enjoy solving problems, collaborating with cross-functional teams, and delivering reliable software solutions using modern front-end and back-end technologies.

Available to hire

I am a passionate full stack developer specializing in React and Django REST Framework with hands-on experience building and deploying full-stack applications with authentication and CRUD functionality. My background in IT operations supporting federal government clients gives me strong troubleshooting and system-thinking skills.

I enjoy solving problems, collaborating with cross-functional teams, and delivering reliable software solutions using modern front-end and back-end technologies.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Support Officer at Serco Citizen Services Pty Ltd

September 1, 2024 - Present

Acted as an intermediary between end users, IT support and asset management teams to diagnose and resolve system, hardware and connectivity issues. Troubleshoot PC, network and application issues impacting user productivity in a work-from-home environment. Coordinate with multiple stakeholders to track, escalate and resolve technical issues efficiently. Manage equipment requests, replacements and setup to minimise downtime for users. Monitor system issues and proactively identify recurring problems to improve operational efficiency.

Asset Officer at Serco Citizen Services Pty Ltd

July 1, 2024 - August 1, 2024

Supported asset management operations by handling hardware allocation, replacements, and recovery for end users. Performed basic troubleshooting on IT systems, devices, and connectivity issues before escalating to technical teams. Coordinated with staff to ensure timely return and replacement of equipment, reducing operational delays. Assisted with onboarding and large-scale equipment setup for recruitment intakes and business-as-usual operations. Worked closely with cross-functional teams to manage asset tracking, inventory, and deployment workflows.

Customer Service Officer at Serco Citizen Services Pty Ltd

January 1, 2024 - June 1, 2024

Handled high-volume inbound calls and email enquiries, providing accurate information related to government services and support programs. Navigated multiple internal systems and knowledge bases to resolve customer queries efficiently and in line with defined procedures. Documented customer interactions clearly and accurately within internal systems, ensuring compliance and data integrity. Applied structured problem-solving to assess customer issues and provide appropriate solutions or escalation where required.

Sales Representative at Greenoz Solutions

November 1, 2019 - July 1, 2023

Engaged with customers to explain solar solutions, system benefits, and pricing, helping them make informed decisions. Managed end-to-end customer journey from initial enquiry through to installation and post-installation support. Coordinated with installation teams and stakeholders to schedule and track solar system deployments. Led customer queries and resolved issues to ensure a smooth installation experience. Maintained accurate customer records and documentation throughout the sales and installation process.

Customer Service Intern at Hike POS Software

April 1, 2017 - September 1, 2017

Provided customer support for a newly developed POS system, assisting users with setup, troubleshooting, and day-to-day usage. Performed functional testing of the POS application, identifying issues and reporting bugs to the development team. Assisted clients with integrations between the POS system and accounting software such as Xero, ensuring accurate data flow. Worked with cross-functional teams to resolve product issues and improve system usability.