Managed and maintained Huawei Cloud production environments, ensuring high availability and 99.99% SLA targets. Administered Huawei Cloud OBS buckets with IAM-based access control and lifecycle policy configurations. Led storage optimization initiatives achieving ~22% cost reduction. Designed and configured monitoring dashboards (Prometheus, Grafana, ELK) providing real-time visibility into system health, performance metrics, and service availability. Implemented alert rules aligned with business requirements and SLA objectives; improved monitoring accuracy and reduced noisy alerts by ~20%. Investigated production incidents through log analysis and metric correlation; identified root causes and collaborated with cross-functional teams for resolution. Developed automation scripts to parse alarm data and automatically redirect engineers to relevant dashboards; created scripts to parse log data for OBS buckets to generate usage reports supporting cost optimization. Contributed to continuo

Data Analytics Intern at MSD Company

June 1, 2023 - September 1, 2023

Developed data visualization dashboards using Spotfire to support operational decision-making. Supported automation initiatives using Python scripting and SQL for data processing, improving efficiency and data accuracy. Participated in lean and quality improvement projects, contributing to process optimization. Used Agile project management tools (Jira) to track tasks and manage project progress.