Available to hire
Hi, I’m César Hurtado Zamora. I’m a full-stack architect and AI systems integrator who thrives on turning complex tech challenges into clean, scalable solutions. I excel at building strong client relationships, managing billing and administration, and delivering reliable results in remote environments.
With a Bachelor’s in Systems Engineering, I lead multi-modal, AI-enabled architectures and guide teams toward high-performance, accessible software. I’m seeking roles where I can shape autonomous systems and multi-modal interfaces as part of a forward-thinking product team in a remote-first culture.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Spanish; Castilian
Fluent
Work Experience
Customer Service Representative at Avis Budget Group (ABG) — Remote
January 1, 2022 - January 1, 2024Delivered exceptional customer support in a fast-paced environment, addressing inquiries, complaints, and requests with professionalism and empathy. Managed customer reservations, vehicle returns, and service adjustments, ensuring satisfaction and smooth transaction processes. Coordinated with cross-functional teams to resolve customer issues efficiently and maintain high service quality. Processed payments, provided billing explanations, and ensured financial record accuracy. Consistently achieved high customer satisfaction scores and fostered positive client relationships.
Technical Support / Technician / Software Developer at Darcom
January 1, 2022 - January 1, 2022Installed high-end security systems for private contractors. Provided technical support for Contpaqi accounting software. Developed workflow optimizations that reduced setup time by 33%.
Web Developer at Donau Morgen Inc.
January 1, 2021 - January 1, 2022Full-stack development using WordPress, MySQL, and JavaScript. Designed and maintained customer-facing websites and backend services.
Bilingual Tech Support at TeleTech
January 1, 2018 - January 1, 2019Delivered bilingual technical support, resolving software and hardware issues for U.S.-based clients.
Insurance Agent at Portun Mulza
January 1, 2019 - January 1, 2020Sold insurance policies and provided customer support, focusing on personalized solutions.
Head of English Department / English Teacher at USAG Villa Nueva Montaño
January 1, 2020 - January 1, 2021Led the English department, designed curricula, and collaborated with administration to improve programs.
Education
Bachelor's in Systems Engineering at Tecnológico Nacional de México Campus Morelia
January 1, 2012 - January 1, 2017 at Santa Rosa Junior College
January 1, 2005 - January 1, 2007Qualifications
Java Expert Certification
January 11, 2030 - May 30, 2026Advanced English Certification
January 11, 2030 - May 30, 2026Web Development Specialization (WordPress, JavaScript, PHP)
January 11, 2030 - May 30, 2026Industry Experience
Software & Internet, Professional Services, Education, Media & Entertainment
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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