I am a digitally fluent IT graduate with hands-on experience in customer engagement, data documentation, and process-driven operations. I excel at managing multiple priorities, communicating across diverse teams, and translating complex information into clear, actionable outputs. I combine a strong foundation in content creation tools (Canva, Adobe Photoshop, After Effects, Figma), early exposure to AI and emerging technologies, and a proven track record of initiative and leadership. I am eager to contribute to data-driven digital content strategy and brand communications at scale. I thrive in cross-functional environments, continuously learning and iterating on content governance, knowledge management, and scalable digital processes to deliver measurable impact.

Rianna Mari D. Pariña

I am a digitally fluent IT graduate with hands-on experience in customer engagement, data documentation, and process-driven operations. I excel at managing multiple priorities, communicating across diverse teams, and translating complex information into clear, actionable outputs. I combine a strong foundation in content creation tools (Canva, Adobe Photoshop, After Effects, Figma), early exposure to AI and emerging technologies, and a proven track record of initiative and leadership. I am eager to contribute to data-driven digital content strategy and brand communications at scale. I thrive in cross-functional environments, continuously learning and iterating on content governance, knowledge management, and scalable digital processes to deliver measurable impact.

Available to hire

I am a digitally fluent IT graduate with hands-on experience in customer engagement, data documentation, and process-driven operations. I excel at managing multiple priorities, communicating across diverse teams, and translating complex information into clear, actionable outputs. I combine a strong foundation in content creation tools (Canva, Adobe Photoshop, After Effects, Figma), early exposure to AI and emerging technologies, and a proven track record of initiative and leadership. I am eager to contribute to data-driven digital content strategy and brand communications at scale.

I thrive in cross-functional environments, continuously learning and iterating on content governance, knowledge management, and scalable digital processes to deliver measurable impact.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Chat Associate – Financial Department at Alorica (Ally Bank)
February 1, 2026 - June 1, 2026
Manage high-volume, real-time digital communications for a major financial services brand, ensuring consistent tone, accuracy, and brand-aligned messaging across customer interactions. Track and document interaction patterns and recurring issues, contributing to process improvement and operational efficiency — aligned with content governance and measurement principles. Apply data privacy compliance and quality standards consistently, demonstrating the attention to detail required in regulated, multi-brand content environments. Adapt quickly to platform updates, product changes, and new workflows — reflecting the agility required in fast-evolving digital content landscapes.
IT Intern at Philippine Society of Climacteric Medicine
January 1, 2024 - January 1, 2024
Supported digital operations and communications for a professional medical organization, managing member databases and ensuring information accuracy and consistency — parallel to maintaining brand content standards across platforms. Produced and maintained process documentation and support materials, demonstrating skills in content governance, knowledge management, and cross-functional communication. Worked closely with non-technical stakeholders to translate complex information into accessible formats, a skill directly applicable to cross-functional brand and agency collaboration.
Student Assistant – IT Department at Trinity University of Asia
January 1, 2022 - January 1, 2022
Managed administrative and technical operations simultaneously, demonstrating organizational skills and the ability to support multiple teams — foundational for managing content operations across brands and agencies. Provided clear technical communication to diverse audiences, reflecting strong stakeholder communication skills.

Education

BS Information Technology – Mobile, Web & Software Development at Trinity University of Asia
January 1, 2021 - January 1, 2025
Senior High School – STEM at Nazareth School of National University
January 1, 2019 - January 1, 2021

Qualifications

The AI Frontier: Machine Learning
January 1, 2024 - July 7, 2026
IoT Industries
January 1, 2024 - July 7, 2026
Business & Technology Summit
January 1, 2023 - January 1, 2023
Business & Technology Summit
January 1, 2024 - January 1, 2024
Project Management Essentials
January 1, 2024 - July 7, 2026
Speak with Confidence
January 1, 2024 - July 7, 2026
Trinity ano Leadership Academy
January 1, 2022 - January 1, 2022
Trinity ano Leadership Academy
January 1, 2023 - January 1, 2023

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Education, Financial Services

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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