I’m an IT graduate who really enjoys building software and solving real problems. I’ve worked on projects like inventory and billing systems, where I focused on making processes faster and more efficient. Through these, I’ve gained experience with technologies like Java, PHP, MySQL, and JavaScript. In my previous work, I’ve been involved in developing and maintaining systems, fixing issues, and supporting day-to-day operations using technology. I like working with others, but I’m also comfortable handling tasks on my own when needed. What makes me stand out is that I’m always willing to learn and improve. I don’t give up easily when facing challenges, and I genuinely enjoy figuring things out and building solutions that actually help people.

Piyu Mikadulanjali Dharmakeerthi

I’m an IT graduate who really enjoys building software and solving real problems. I’ve worked on projects like inventory and billing systems, where I focused on making processes faster and more efficient. Through these, I’ve gained experience with technologies like Java, PHP, MySQL, and JavaScript. In my previous work, I’ve been involved in developing and maintaining systems, fixing issues, and supporting day-to-day operations using technology. I like working with others, but I’m also comfortable handling tasks on my own when needed. What makes me stand out is that I’m always willing to learn and improve. I don’t give up easily when facing challenges, and I genuinely enjoy figuring things out and building solutions that actually help people.

Available to hire

I’m an IT graduate who really enjoys building software and solving real problems. I’ve worked on projects like inventory and billing systems, where I focused on making processes faster and more efficient. Through these, I’ve gained experience with technologies like Java, PHP, MySQL, and JavaScript.

In my previous work, I’ve been involved in developing and maintaining systems, fixing issues, and supporting day-to-day operations using technology. I like working with others, but I’m also comfortable handling tasks on my own when needed.

What makes me stand out is that I’m always willing to learn and improve. I don’t give up easily when facing challenges, and I genuinely enjoy figuring things out and building solutions that actually help people.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
French
Advanced
German
Advanced
Sinhala, Sinhalese
Intermediate

Work Experience

Software engineering at Telecommunication regulation commission Of Sri Lanka (TRCSL)
January 1, 2025 - Present
Built a full-stack web application using React, PHP, and .NET for internal automation. Developed custom apps with Power Apps, automated workflows using Power Automate, and created dashboards with Power BI. Applied network troubleshooting and ICT support during deployment. Used multi-language programming (Python, C#, Java) for backend modules. Conducted requirement analysis and assisted in QA testing.
IT & Customer Relationship Support Technician at LIFE logy Pvt Ltd
December 31, 2024 - July 24, 2025
Provided first-line technical support for hardware, software, and network issues ensuring minimal downtime. Assisted in CRM system implementation, user training, and workflow improvements. Created user documentation and technical guides to enhance self-service support. Collaborated with internal teams to streamline IT operations and support delivery.
Software Engineer at Telecommunication Regulatory Commission of Sri Lanka
April 20, 2025 - November 20, 2025
Developed and maintained internal applications to improve office workflow and efficiency. Designed workflow management and monitoring systems for better tracking and reporting. Performed bug fixing, debugging, and system enhancements to ensure stability. Collaborated with teams to gather requirements and implement practical software solutions. Optimized existing processes to improve overall system functionality.
IT Support Assistant at Life Logic Pvt Ltd
January 1, 2022 - December 31, 2024
Installed and configured user PCs, printers, and network devices. Troubleshot software, email, and connectivity issues. Maintained office systems, performed regular data backups, and ensured IT equipment functionality. Provided front-desk and customer service support. Assisted in documentation and communication between departments.
Customer Relationship Advisor (Part-time) at Union Assurance
January 1, 2020 - December 31, 2022
Responded to customer queries via phone, email, or chat. Maintained lasting customer relationships and ensured satisfaction. Recorded interactions in CRM and followed up on feedback. Supported sales and service teams with customer insights.
IT Manager at Transport Authority Central Province
December 20, 2025 - Present
Managed IT operations, including hardware, software, and network systems. Developed internal software and automated processes to improve workflow and reporting. Coordinated with departments to implement IT solutions and optimize operations. Supervised system maintenance, troubleshooting, and bug fixes to ensure reliability.

Education

Bachelor at University of Moratuwa
January 1, 2021 - December 31, 2021
Diploma at Esoft Metro campus
January 1, 2021 - January 31, 2022
Bachelor of Information Communication Technology at University of Moratuwa
January 11, 2030 - January 1, 2025
Higher National Diploma in Information Technology at University of Moratuwa
January 11, 2030 - January 1, 2024
Diploma in Information Technology at University of Moratuwa
January 11, 2030 - January 1, 2022
Diploma in Software Engineering at ESOFT Metro Campus
January 11, 2030 - January 1, 2022
IBS L Certificate / IB SL Exam at Institute of Bankers of Sri Lanka (IBSL)
January 11, 2030 - March 31, 2026

Qualifications

Completed IBSL Exam, Institute of Bankers of Sri Lanka (IBSL)
January 11, 2030 - July 24, 2025
AI/ML Engineer- SLIIT Uni
January 1, 2025 - December 31, 2025
Python Programming-University of Moratuwa (e-Certificate)
January 1, 2024 - December 31, 2024
Introduction to Full-Stack Web Development – Udemy
January 1, 2023 - December 31, 2023
Digital Literacy Basics, Google Applied Digital Skills-Udemy
January 11, 2030 - July 24, 2025
IBS L Certification / IB SL Exam
January 11, 2030 - March 31, 2026

Industry Experience

Software & Internet, Telecommunications, Retail, Government, Financial Services, Education, Professional Services