Available to hire
IT professional with solid experience in web development and technical support. Strong analytical ability and skills in translating client requirements into efficient solutions. Experienced in working with JavaScript, PHP, Angular, NodeJS, HTML, CSS, and MongoDB technologies. Committed to optimizing processes and collaborating with multidisciplinary teams.
Skills
Language
English
Advanced
Work Experience
Junior Developer at Lytex Solutions
November 1, 2023 - May 1, 2024Developed using JavaScript, PHP, WordPress, Angular, NodeJS, HTML, and CSS. Created responsive interfaces across devices, applied accessibility practices, fixed system bugs. Analyzed reports and data using Excel and MongoDB to optimize processes and generate insights. Created new screens, analyzed support tickets, developed WordPress themes from scratch, and implemented SEO best practices to improve website rankings.
Front-End Developer | Trainee at Lytex Solutions
April 1, 2022 - November 1, 2023Developed using JavaScript, PHP, WordPress, Angular, NodeJS, HTML, and CSS. Created responsive interfaces across devices, applied accessibility practices, fixed system bugs. Analyzed reports and data using Excel and MongoDB to optimize processes and generate insights. Created new screens, analyzed support tickets, developed WordPress themes from scratch, and implemented SEO best practices to improve website rankings.
Customer Success Analyst at Futuro Tecnologia em Informática
October 1, 2020 - April 1, 2022Analyzed reports; Opened and handled support tickets for company solutions and system vendors. Provided customer support via phone, chat, and email. Focused on telephony support (SIP and IAX). Configured telephony equipment and servers.
Administrative Assistant of Educational IT at Fundação São Francisco Xavier
April 1, 2019 - October 1, 2020Supported the distance learning platform (Moodle) and implemented new educational systems. Developed specific and managerial reports. Provided technical support for teachers and students, as well as support for networks and equipment. Updated and formatted the Educational IT platform and supported events.
Information Systems Intern at Fundação São Francisco Xavier
June 1, 2017 - April 1, 2019Monitored the Educational IT Laboratory. Provided technical support to teachers and students. Created Interactive Lessons and supported Moodle activities. Developed specific and managerial reports for Educational IT. Assisted in the implementation and monitoring of new educational systems and software; supported network, computer, and data communication installations.
Developer Instructor at Instituto Infnet
January 1, 2015 - PresentDevelopment with JavaScript, PHP, HTML, and CSS; Bug fixing of Wordpress plugins; Moodle software updates including bug fixes, documentation, user support; Created automated workflows with HubSpot and Landbot; Follow-up with internal customers via HubSpot and Landbot.
Education
Bachelor's Degree in Information Systems at Faculdade Doctum Ipatinga
February 1, 2016 - March 1, 2020Technical Degree in Mechatronics at Escola Técnica JK
January 1, 2012 - December 1, 2015Qualifications
NLW Expert - React Track
February 1, 2024 - March 18, 2026DEV Training - Cod3r
July 1, 2024 - March 18, 2026Industry Experience
Software & Internet, Education, Professional Services
Skills
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