I am a creative, hardworking and self-motivated individual with strong communication and organisational skills, with experience in customer service and in creating and optimising content for personal social media channels. I am patient, detail-focused and reliable with time management, and I enjoy learning new tools and improving my craft. I hold a Diploma of Higher Education in Film Studies and have completed Level 2 in Digital Marketing. I have knowledge of Adobe Photoshop and Adobe Premiere Pro, and I am currently developing skills in Procreate and Affinity Designer in my own time. I am also an illustrator of the book Bad Designs by Maggie Weber, and I am keen to build a career as a Social Media Coordinator after a career break for health and personal development.…

Amy Boulter

I am a creative, hardworking and self-motivated individual with strong communication and organisational skills, with experience in customer service and in creating and optimising content for personal social media channels. I am patient, detail-focused and reliable with time management, and I enjoy learning new tools and improving my craft. I hold a Diploma of Higher Education in Film Studies and have completed Level 2 in Digital Marketing. I have knowledge of Adobe Photoshop and Adobe Premiere Pro, and I am currently developing skills in Procreate and Affinity Designer in my own time. I am also an illustrator of the book Bad Designs by Maggie Weber, and I am keen to build a career as a Social Media Coordinator after a career break for health and personal development.…

Available to hire

I am a creative, hardworking and self-motivated individual with strong communication and organisational skills, with experience in customer service and in creating and optimising content for personal social media channels. I am patient, detail-focused and reliable with time management, and I enjoy learning new tools and improving my craft.

I hold a Diploma of Higher Education in Film Studies and have completed Level 2 in Digital Marketing. I have knowledge of Adobe Photoshop and Adobe Premiere Pro, and I am currently developing skills in Procreate and Affinity Designer in my own time. I am also an illustrator of the book Bad Designs by Maggie Weber, and I am keen to build a career as a Social Media Coordinator after a career break for health and personal development.

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Language

English
Fluent

Work Experience

Event Security / Safety Officer at Multisec Ltd
May 31, 2016 - October 26, 2025
Dealt with clients face to face providing a high standard of health and safety and initiative-taking security to events. Served as the single point of contact for customer enquiries and complaints and worked as part of a larger team to provide a complete customer solution. Assisted managers in the provision of event safety management in line with company guidelines. Liaised with event support staff to provide a high standard of service throughout. Performed safety checks and other duties as directed.
Event Steward at Multisec Ltd
July 1, 2015 - May 1, 2016
Dealt with clients face to face, ensuring a high level of attention to detail. Served as the single point of contact for customer enquiries and complaints, using strong communication skills. Assisted managers in line with company guidelines and collaborated with colleagues to provide a high standard of service. Showed flexibility by taking on additional duties as required.
Travel Sales Representative at Opodo
June 30, 2011 - October 26, 2025
Dealt with inbound calls and emails with a focus on providing excellent customer service. Conducted sales in-line with company targets and upselling where possible. Booked flights, hotels and car hire for customers and provided recommendations. Managed complaints and aimed for one-call resolution while maintaining brand strength. Consulted with suppliers and used Amadeus to take bookings.

Education

BA in Illustration at Falmouth University
September 9, 2024 - October 26, 2027
Diploma of Higher Education in Film Studies at De Montfort University
January 11, 2030 - October 26, 2025
NCFE Resort Representatives, Level 2 at South Leicestershire College
January 11, 2030 - October 26, 2025
BTEC Extended National Diploma Level 3 Travel and Tourism at South Leicestershire College
January 11, 2030 - October 26, 2025
Functional Skills Maths Level 2 at South Leicestershire College
January 11, 2030 - October 26, 2025
A-Levels (Humanities, English Language, English Literature, Media Studies, Design and Technology) at Countesthorpe Community College
January 11, 2030 - October 26, 2025
Level 2 in Digital Marketing at The Skills Network (TQUK)
January 11, 2030 - August 23, 2026
Diploma of Higher Education in Film Studies at De Montfort University
January 11, 2030 - August 23, 2026
NCFE Level 2 in Resort Representatives at South Leicestershire College
January 11, 2030 - August 23, 2026
BTEC Extended National Diploma Level 3 in Travel and Tourism at South Leicestershire College
January 11, 2030 - August 23, 2026
Level 2 in Maths Functional Skills at South Leicestershire College
January 11, 2030 - August 23, 2026
GCSEs at Countesthorpe Community College
January 11, 2030 - August 23, 2026

Qualifications

Adobe Certified Professional
January 11, 2030 - October 26, 2025
TQUK Level 2 in Digital Marketing
January 11, 2030 - October 26, 2025
Level 2 in Digital Marketing (TQUK via The Skills Network)
January 11, 2030 - August 23, 2026
Diploma of Higher Education in Film Studies
January 11, 2030 - August 23, 2026
NCFE Level 2 in Resort Representatives
January 11, 2030 - August 23, 2026
BTEC Extended National Diploma Level 3 in Travel and Tourism
January 11, 2030 - August 23, 2026
Functional Skills Level 2 (Maths)
January 11, 2030 - August 23, 2026
GCSEs (10 total, including A* and A grades)
January 11, 2030 - August 23, 2026

Industry Experience

Media & Entertainment, Travel & Hospitality, Education, Professional Services, Retail
    Bad Design Book

    Bad Design - 101 of the worst trends in history, is a book written by Maggie Weber (aka RefashionedHippie) about some of the worst fashion trends that have been fashionable.